}Marianela Gonzalez Pe a
Pleasantville, NY. *****
Phone: 914-***-****
Mobile: 914-***-****
Email: **************@*******.***
Summary
} Highly organized, problem solving and decision making skills developed
for almost four years involved in project management and business
analysis. Expertise in information gathering for business process
requirements and excellent understanding of business needs in order to
develop solutions.
Work History
Wal-Mart Mexico
Business Analyst (October 2007 - April 2010)
Project Management
Act as a liaison between business areas and IT department. In charge of
gathering requirements and translate the business needs into technical
specifications. Develop the project and deliver a new system or
modification to existing applications.
} Business Processes Documentation: Responsible for developing detail
business requirements. (Uses cases, BRD, SRS, DOU, Flow Charts, JAD
Sessions and Test cases).
} Create reports and metrics and SWOT analysis in order to track the
project development for management decision making. Every week
Presentation to top management stakeholders.
} System Development Lifecycle (SDLC): In charge of Project Plan
updates, follow-up and ROI: Act as Project Leader.
} Lead multidisciplinary team: Developers, testers and IT specialists
(up to ten) and manage several projects at the same time (up to six).
} Technical Application Support: Tracking issues through resolution.
} SQL query knowledge.
} Experience in process reengineering.
} Data management experience (Data analysis and validation, data storage
and protection).
Major Achievements
} "Rollback" Demantec and Itunes Cards system implementation (Wal-Mart
Stores/ Sam's Club).
} In charge of three TOP Projects (Most important projects for the
business areas in the year). Delivered them on time and with the quality
expected.
} New system development to control tax administration for government
compliance.
} Electronic invoice implementation for Wal-Mart Vendors.
} SharePoint implementation and Project Server Update.
IT Trainee ( October 2006 - October 2007)
Project Management/Analysis
In charge of business processes analysis and flow charts development.
Analyze the information gathered and deliver the documents to the
Project Leader.
} Business cases development and information gathering.
} Workflows diagrams like AS-IS and TO-BE processes.
} Business requirements translation to IT language.
} Develop user manual for the applications.
} Involve in user acceptance test cases.
Major Achievements
} Development of new system for Risk Management Area.
} Wide knowledge in retail and wholesale industry (Wal-Mart Stores/Sam's
Club).
Project systems delivered and knowledge:
} Financial Services Systems: Tax management, Electronic Invoice, P&L,
banking.
} Merchandising Systems: Vendor support, Sales, Purchases.
} Distribution Center: Transportation systems, Logistics.
} Real Estate: Sharepoint and Project Server systems for Opening Stores
Project Tracking.
} Wal-Mart Stores: Rollback system and POS.
} Loss prevention: CCTV systems, Disaster Recovery Plans, Risk
management systems.
Software Skills
} Microsoft Office: Word, Excel (Pivot tables, Macros), Power Point,
Access, Outlook, Visio, and Project.
} Microsoft Office Sharepoint: Develop lists, charts and customize the
platform for business needs.
} Remedy tool (Help desk): Issue tracking.
} MySQL: SQL query. HTML and Javascript knowledge.
} HTML and Javascript knowledge.
} Retail Link and EDI: Vendor Systems Support/ Electronic Invoice.
} Clarity platform. Tool used to track projects: Baseline, staffing,
tasking and changes.
} IBM Rational ClearCase and ClearQuest Software.
Methodologies
} Project Management Institute methodology (PMI).
} Implementation of CMMI.
} Use of Rational Unified Process (RUP).
} ITIL Implementation.
Courses
} Project Management Course, University: Institute of Technology and
Higher Education form Monterrey, Mexico City (2007).
} Project Management Methodology For Project Leaders, IBM, Mexico City
(2009).
} UML Modeling, Pegaso Institute, Mexico City (2009).
} Teacher's Cambridge Certificate, Angloamericano Institute, Mexico City
(2002).
} Coaching and Leadership course, Vitral Institute, Mexico City (2009).
Languages
} Spanish. Native
} English.
Education
University: Institute of Technology and Higher Education of Monterrey,
Mexico City. (July 2003-December 2007) www.itesm.mx
} Bachelor's Degree: Information Technology Management. GPA. 85/100
Additional Information
} Employment authorization approved. No sponsorship needed.