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Customer Service Medical Assistant

Location:
Palm Bay, FL, 32907
Posted:
June 07, 2011

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Resume:

Sabrina M. Henderson

*** ******* ****** **

Palm Bay, FL 32907

321-***-****

*********@***.***

OBJECTIVE

To obtain a permanent position as a clinical medical assistant within your organization that offers both personal and professional

growth.

RELEVANT SKILLS

• • •

Accurate & Detailed Medisoft Triage

Documentation

• •

Microsoft Excel Urinalysis

• Customer Service

• •

Microsoft Windows Venipunctures

• EKG

• •

Rapid Test Flu & Strep Vital Signs

• Injections

• Scheduling

EDUCATION

Everest University – Melbourne, FL

Medical Assistant Diploma 02/2011

Immaculate Heart of Mary High School – Westchester, IL

Diploma 05/1988

CERTIFICATIONS

OSHA Certified 07 CPR & AED Certified HIPAA Certified

• • •

201*-**-****

08 2010

EXPERIENCE

Harris Family Medical Clinic, Melbourne, FL

Medical Assistant (Externship) Dates of Service (01/19/2011 – 02/21/2011)

• • •

Roomed patients Performed Urinalysis Performed Rapid Test (Flu &

Strep)

• •

Vitals taken and documented Orders Labs

• •

Assisted Paps/Pelvic Exams Filing

• •

Performed EKG’s Injections

MedSolutions, Inc., Melbourne, FL Dates of Service (05/2006 – 06/2010)

Intake Coordinator

• •

Processed Pre Authorizations for Radiology Studies Assisted w/Training Employees

• •

CPT & ICD9 Codes Heavy Inbound Calls in Busy Call Center

• Data Entry/Detailed Documentation

Wal Mart Supercenter, Sebastian, FL Dates of Service (10/2003 – 07/2006)

Customer Service Representative

• •

Processed Refunds, Exchanges and Warranty Processed Money Gram and Money Orders

Repairs

• Resolved Customer Complaints

• Cashed Payroll Checks

• Monitored Areas for Shrinkage and Potential

• Processed Credit Card Payments Security Risks



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