Customer Service Assistant

Shalon Watkins

[** Redrock ln., Pomona, Ca, *****][323-***-****] [abhdta@r.postjobfree.com]

Objective A position, which will utilize my experience with working with people, also one which will

utilize my organization and management skills.

Experience Mental Health Worker

Aug 2009-Current, College Hospital Costa Mesa, Costa Mesa, Ca

Provide direct programmatic nursing care to patients under the direction of a Registered

Nurse

Assumes responsibility for completing all assigned duties

Work cooperatively with treatment team personnel in the clinical setting

Parenting Instructor/ Attendant

Feb 2008-Feb 2009, Independent Community Resources, San Dimas, Ca

Implement service to support, teach, and motivate and encourage clients to live

productive lives in the community daily communications

To Support disabled parents and kids with becoming independent

Assist with personal care, basic money management concepts, self advocacy, etc

Student Assistant

Dec 2004-Nov 2007 Lanterman Developmental Center, Pomona, Ca

Assist Psychiatric Technicians with developmentally disabled senior clients

Transport clients to and from buildings for activities

Assist with games, community outings, and church services

Daycare Assistant

Aug 2002-Current Alice Family Daycare, Pomona, Ca

Assist activities director and daycare provider

Provide care for children ages 6mos-12yrs

Provide customer service and support for parents with children

Teacher Assistant

July 2000-Aug 2000, Sierra Vista Children‘s Academy, Carson City, NV

Assist activities director and daycare provider

Provide care for children ages 6mos-10yrs

Assist in providing activities for toddlers, such as outside activities and arts

References Lajuana Brown, Ex Supervisor, 909-***-****

Genivieve C., Co-Worker, 909-***-****

Adrienne Henderson, Family Friend, 323-***-****

School Arizona State University 2003-2004

Chaffey College 2004-2005

Mt Sac 2005-2008

Skills Keyboarding- 50 wpm

Computer Information Systems (Word, Excel, PowerPoint, Access)

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