Sales Customer Service
Resume:
Ashley L. Williams
Macon, IL ****4
Objective: I am a hard working, detail oriented individual who desires the opportunity to work long-
term with a company where a key position is available with the possibility for future advancement.
Skills: Experienced in client relations, customer service, with special interest in problem-solving of
accounts, collection, and customer retention. I have advanced computer skills and experience in
Microsoft Word, Excel, and PowerPoint. In addition, I have supervised employees and work well with
people assigned to me.
Certificates: High Honor Roll all 4 years of high school, Merit in science, Merit in art, Tan Care
Professional, Merit in computers.
Team Associations: Head Cheerleader, Meridian High School, 2007-2009
Earth Club Advocate, Meridian High School, 2007-2009
Work Experience:
May 11, 2011 - Present - Shoe Department Encore
1245 Hickory Point Mall, Forsyth, IL, 62535
Sales Associate
My duties include: Handling weekly shipments to check in and make sure all inventory is handled
correctly and efficiently. Stock sales floor and make sure products being sold are displayed in an
organized fashion. Operate cash register quickly and efficiently on a daily basis. Attending to customer
needs and promote sales to meet my personal sales goals. Keeping store clean and free from clutter
and making sure cleaning duties are done properly every night.
May 2010 - March 2011 - Larry Paul Tanning Spa
3156 N. Water St. Decatur, IL, 62526
Assistant Manager
My work duties included: Handling daily paperwork and billing, completing daily deposits, ordering and
counting inventory twice a month. Personally changed bulbs every eight hundred hours on all bed
types. Detailed all beds to make sure they were clean for customer use. Hired, trained, and coached
new employees on duties needed to perform in work place. Having great customer service skills to
handle payment and account questions and concerns. Answering phones on a two line system as well
as, reviewing company e-mail and all e-mail from home office. Sold products and packages to
customers and was recognized for top sales in Illinois for seven months in a row.
October 2009 - April 2010 - South Beach Tanning
105 W. 1st Drive Decatur, IL, 62521
Tan Care Professional
My duties included: Handling all cleaning duties for store including mopping, sweeping, dusting,
cleaning beds, and keeping clean towels for customers. Helped keep lotion shelves stocked, selling
products to customer to help reach my personal sales goals. Handling Helios computer program to
operate beds and operated cash register. Open store on certain days and making sure to be on time
for customers.
August 2009 - October 2009 - Finish Line
1030 Hickory Point Mall # 239, Forsyth, IL 62535
Sales Associate
My duties include: Handling weekly shipments to check in and make sure all inventory is handled
correctly and efficiently. Stock sales floor and make sure products being sold are displayed in an
organized fashion. Operating cash register quickly and efficiently, attending to customer needs and
promote sales to meet my personal sales goals. Keeping store clean and free from clutter and making
sure cleaning duties are done properly every night.
Education:
August 2009 - May 2010 - Business Management
Richland Community College
Still Attending
Graduated May 2009 - Required, College English Prep, Advanced Computers
Meridian High School
High School Diploma
References available on request.
Contact this candidate