Customer Service Human Resources

Lynette Foor

***** ******

Clayton, MI *****

Cell (517) 403 - 7554

e-mail: *******.****@*****.***

Education:

Lawrence Technological University, Southfield, MI 48075

*/**-*/** ******** of Science in Business Administration /

Human Resources; 3.63 GPA

Henry Ford Community College, Dearborn, MI 48128

5/85-5/89 Associate in Commerce; 3.35 GPA

Associate in Arts; 3.35 GPA

Detroit Business Institute, Riverview, MI 48192

8/83-7/84 Certificate in Computer Accounting

Training and experience with Microsoft Office, Excel, Word, Outlook

and PowerPoint.

Career Summary:

11/10-Current Special Assets Group /Analyst

United Bank & Trust (contracted with Fasco Temporary

Agency, Adrian, MI 49221)

. Support the activities of the Lenders in managing Bank-

owned real estate (OREO)

. Assist and manage document flow between the Bank and

outside counsel for credits

. Maintain Bank's OREO report

. Maintain Bank's Problem Loan and Watch report for Washtenaw

& Lenawee.

. Assist in preparation of forms, templates, and schedules as

needed on individual loans

. Complete various assignments to support the objectives of

the Special Assets Group

. Contribute to the Group's efficiency and effectiveness

9/03-Current Realtor

Century 21 Elite, Michigan Center, MI 49254

Short Sales & Foreclosure Resource Certification (SFR)

. Secure mortgages by working with banks and or other

financial lending institutions.

. Board Member on the Lenawee County Association of Realtors

(LCAR).

. Chairperson on Professional Development Committee, LCAR.

. Compile information to determine the market value of any

Real Estate.

. Work closely with title companies, home inspectors, local

and city governments, insurance companies, and other

Realtors.

. Work with multiple clients at any given time.

3/07-3/08 Customer Service Representative

Bank of Lenawee, (First Federal), Adrian, MI 49221

. Responsible for processing daily business deposits and

change orders.

. Proficient in handling large sums of cash.

. Interacted with customers on a daily basis.

9/92-2/95 Personnel Assistant

Progressive Tool & Industries Co., (PICO) Southfield, MI

48128

. Responsible for Workers Compensation claims management for

multiple locations.

. Organized and coordinated corporate safety committee.

. Case management for nine locations that included injury

documentation, correspondence with employees, supervisors,

worker's compensation carrier, physicians, rehabilitation

specialists and other related resource personnel.

. Computerized and administered worker's compensation program.

. Administered group health, C.O.B.R.A., life insurance,

short and long term disability, and flex cafeteria plan.

9/91-9/92 Engineering Administrative Assistant

TKS Industries Company, Wayne, MI (contracted with Temporary

Resources, Inc., Farmington Hills, MI 48333)

. Responsible for recording and submitting the project

expenses for 20 on-site engineers

. Assisted engineers with updates to suppliers, customers,

and other engineers.

. Other responsibilities included opening and directing mail,

filing, and answer telephones

12/85-10/90 Senior Human Resources Assistant

Proctor Homer Warren, Inc., Troy, MI 48083

Training:

Payroll Training - American Payroll Association

. Supervised department employees.

. Responsible for processing bi-weekly corporate payroll

administration for 130 employees and filing of all related

payroll quarterly tax returns.

. Assisted in salary administration, profit sharing, 401K,

budget and the revising of managers and employees guides.

. Administered group insurance plans and quarterly audits.

. Personnel procurement including: contacting employment

agencies, placing ads, scheduling appointments and testing

the applicants.

. Attended training seminars than provided that training to

co-workers.

7/84-12/85 Bookkeeper / General Office

Leonard Brothers Records Service Center, Detroit, MI 48202

. Prepared and made all entries for accounts receivable and

payable in book of original entry and subsidiary ledgers,

pegboard system.

. Prepared daily bank deposit and reconciliation's.

. Typed month end billings to 132 clients.

. Recorded weekly payroll and filed all related quarterly tax

forms.

. Answered phones and took clients' orders.

Contact this candidate