High School Service Representative

Cierra Ruffin

Darby, Pennsylvania *****

Phone- 267-***-**** Email- ****.*****@*****.***

PROFILE

Attentive, confident, and organized are just a few of the words that describe me as

a worker (employee). I am very customer friendly and always make sure I do my

best. I have extensive experience working with customers and I get along very well

with others. I am always up for a challenge, and willing to learn new things. I am

looking for a position in which I can surpass and give my best to an employer.

WORK HISTORY

Patient Service Representative/Front Desk Recep.

July 2008- October 2010

Podiatry Office

Haverford, Pennsylvania

*filing/pulling patient charts

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*check in/check out patients(no less than 2 doctors at a time)

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*answering busy multi-line phones

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*confirm/make office appointments(medisoft)

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*verify demographics/insurance information on each patient.

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*collect and record co-pays if applicable.

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*settling money

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*taking patients into medical exam rooms

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*preauthorizing diagnostic test (CT scan/MRI)

•

Market Research Interviewer

April 2008-November 2008

TMR, INC

Broomall,Pennsylvania

*conduct public opinion surveys over the phone on a wide variety of topics

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*typing

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*answering rapid multi-line phones

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Receptionist/Secretary

Palmer Cleaning and Handyman Services

January 2007 - April 2008

Philadelphia,Pennsylvania

*answering phones

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*scheduling appointments

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* filing paperwork/organizing

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*collecting/documenting payments

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* typing/Microsoft word documents

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EDUCATION HISTORY

Working on Associate Degree in Education

May 2007-currently attending

Delaware County Community College

Media, Pennsylvania

Managing a 3.5GPA

High School Diploma

August 2001 - June 2005

Pottsgrove Senior High School

Pottstown, Pennsylvania

Received good grades throughout high school

Received two awards for Student of the Quarter in English, 2 years in a row.

SKILL

working with patients/customers

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typing/computer applications

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answering multi-line phones

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handling moneys

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ACHIEVEMENTS

Received 2 thumbs up awards (2) at the Picture People, for excellence at work.

REFERENCES

Available upon request

Contact this candidate