Customer Service Years Experience

Chanel Mercy

951-***-**** ***********@*****.***

PROFILE:

Recent graduate, with a Bachelor’s degree in Fashion Marketing and Management. Strong background in event

planning, client relations, and promotions. Organized, motivated, and creative professional with an eye for detail and a

passion for producing memorable events.

HIGHLIGHTS OF QUALIFICATIONS

• Education: Bachelor of Science degree in Fashion Marketing and Management

• Computer Skills: Technically adept with experience using various applications

- Microsoft Word -Adobe Photoshop

- Microsoft Outlook -Adobe Illustrator

-Microsoft Excel -Lectra Systems

•

-Microsoft Power Point

-Lotus Notes

• Customer Service: Over three years experience providing exceptional customer service

• Promotion: Over two years experience in event promotion

• Event Coordination and Management: Over three years experience in planning and managing events

EDUCATION

The Art Institute of California- Hollywood September 2010

Bachelor of Science, Fashion Marketing and Management

Relevant Coursework: Fashion History, Fundamentals of Advertising, Fundamentals of Marketing, Event and Fashion

Show Production, Merchandise Management, Consumer Behavior, Introduction to Manufacturing, Trends and

Concepts in Apparel, Current Designers

EXPERIENCE

Chanel Mercy Event Planning

Client: Art Institute of California-Hollywood

Event: Red Carpet Midnight Deconstructed Fashion Show After celebration, 2010

• Fundraising

• Location Scouting

• Creative Services

Client: Canyon Springs High School

Event: After Prom 2010 “A Night in Wonderland”

• Event organization

• Design themes

• Decorations

Esprit Desert Hills, CA

Accessory and Licensing Specialist October 2010-Present

• Full Knowledge of all available accessories

• Ensure sales goal of accessories

• Plan and Merchandise for the visual appeal of all accessories

• Plan for all accessory replenishment

Macy’s Department Store San Bernardino, CA

Recovery Team/Visual Team January 2007 – July 2008

• Ensured that the floor was visually appealing

• Assisted customers in making purchasing decisions

• Set up store displays and dressed mannequins

• Made decisions to improve the store’s décor

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