ANIES EQBAL
E-mail ID: *****.*****@*****.***
____________________________________________________________________________
_________
OBJECTIVE:
To work with dignity, integrity and sincerity to achieve bottom-line
results in a challenging position with a growing and dynamic organization.
Contribute to the organization's success through the use of exceptional
managerial and people skills.
REASONS FOR CONSIDERATION:
My previous experiences have enabled me to develop adaptability,
leadership, and excellent communication skills. These tools have given me
the confidence to approach employment as an opportunity to develop myself
as a professional. I have a high interest in working for a firm that is at
the forefront of the industry that could give me the opportunity to work
and make a difference for many.
ACADEMIC QUALIFICATION
. Successful completion of Secondary Schooling through Karnataka Board
from Rajajinagar Parents Associations, Bangalore.
. Successful completion of DME through Bangalore University from
S.J.Polytechnic, Bangalore.
. Correspondently Pursuing Masters of Business Administration - Human
Resource from IGNOU.
KEY COMPETENCIES
(Apart from Team Managing abilities
. Workaholic & Perfectionist
. Capability to meet deadlines and work under pressure in a fast-paced
atmosphere
. Competence with using common office systems and software
. Discretion and understanding the need for confidentiality
. Excellent command over English, Hindi & Kannada with knowledge of
Tamil & Telugu
. Ability to organize several projects and meet goals
. Hard working and detail- oriented
CURRENT WORK STATUS
(THE COMPANY: M/s Human Capital - A Human Resource Company.
About Company - Human Capital was incorporated in 2006 as a complete
solution provider for the recruitment solutions
Designation: Senior Executive - Recruiting & Operations (November 2006
- Till Date).
I am also delegating in New Client Acquisitions - since 2007.
WORK PROFILE:
( Responsibilities
. End to end responsible for recruitment process and delivery. (Within
allocated business units)
. Handling a team of recruiters and provide guidance and direction to
recruiting coordinators during the creation of interview schedules,
logistics and travel arrangements for outstation candidates and
coordinating with HR for interviews, scheduling, final call etc.
. Delivering results within expected SLA's.
. Sourcing candidates across all levels for various functions. The modes
of sourcing involve Headhunting, referencing, searches on various
portals, posting ads.
. Maintaining a healthy database, pipeline of potential hires
. Compile reports for openings, hires, and post hire summaries for
clients when appropriate.
. Obtaining regular feedback on the tasks executed from clients time to
time.
. Understanding the business requirements and sourcing right profiles
. Planning the weekdays and weekends drives
. Initiating the offer approval process
. Regular follow ups with the Offered candidates for Offer acceptance
and date of Joining
. Regular meeting with the Hiring Managers and business leaders to
discuss the details about the requirements and about their hiring plan
. Client Management (Internal projects and Third party business)
. Team Management (Team of screeners, assisting the new joiners)
. Responsible for client servicing that involved constant client
interaction and understanding of the requirements for various
positions outsourced.
( Skill Set
. Microsoft Technologies: ASP.Net, VB.Net, C#.Net.
. Web Technologies: Core Java, J2EE, Struts, Servlets, spring,
hibernate.
. Testing: Manual testing, Load runner, QTP, Automation testing,
Performance testing, verification, validation testing.
. ERP- SAP Technical and Functional module, People soft HRMS
. Data warehouse Developer, BI and Testing: ETL, Oracle, Pl/SQL.
. RDBMS : Oracle, Oracle 8i & 9i(DBA)
. Scripting language: Java script, UNIX Shell scripting, VB scripting.
PREVIOUS WORK EXPERIENCE:
(THE COMPANY: M/s eScript, Navi Mumbai - A Data Processing Unit
Designation: Deputy Manager - Operations (Mat 2004 - October 2006)
WORK PROFILE:
. Leading and Managing a team of Processing Executives.
. Involved in Migration, Implementation and stabilizination of Processes
. Ensuring process improvements enhancing quality and productivity
. Ensuring effective work flow management in order to meed the agreed
Service Level Agreements and quality levels.
. Checking and maintaing effective resource utilization
. Ensure team capacity planning and generation of Management Information
for Business
. Identify and reslove complex process related quiries on an ongoing
basis.
. Motivate and develop team members to meet business objectives
. Respond promptly and appropriately to customer quiries and problems.
PAST WORK EXPERIENCE:
(THE COMPANY: RIPL, Navi Mumbai - A Contact Center for Reliance India
Mobile
Designation: CSR Acting Team Leader, Back Office Operations. (November
2002 - April 2004)
WORK PROFILE:
. Handling a team of 15 personnels and Motivating them to close the open
tickets pertaining to our bucket
. Motivating the Team Members to achieve the targets set by the company
on a daily and monthly basis
. Consolidating daily MIS and sending the Daily report to the Floor
Manager
. Co-ordinating with the Floor Manager and Head of the Department in
regards to successful closure of the ticket by providing the best and
available solution.
. Monitoring and auditing calls, handling escallated calls.
. Training team members on Process and Soft skills to achieve the
quality expected by the company.
(THE COMPANY: CONDOR INFOTECH Pvt Ltd. An ISP in Bangalore
Designation: Territory Manager, Sales & Marketing. (December 2000 - August
2002)
WORK PROFILE:
. Handling a Team of 10 Sales Personnels.
. Motivating the Team Members to achieve the targets set by the company
on a weekly and monthly basis
. Monitoring and handling escallated calls.
. Motivating, Monitoring & Training a Team of Sales Executives to
generate Sales, Collections (Revenue) and achieving the Company's
targets (weekly, monthly, quarterly, etc.)
. Conducting weekly meeting among the team members and giving reviews on
the weekly performance.
. Consolidating daily MIS and the Daily report.
(THE COMPANY: PAGEPOINT SERVICES Pvt Ltd. A Paging service provider in
Bangalore
Designation: Executive, Sales & Marketing. (January 1997 - November 1999)
SPECIAL PROFEESIONAL ACHEVEMENT:
( RIPL - Joined the organization as customer care executive and
subsiquently grown to the position of Team Lead in RIPL. Awarded as the
"Best Team Player and Best Employee"
( Human Capital - Joined the organization as Senior Hr Executive and
subsequently grown to the position of Asst. Manager - Operations and
Business Development.
ACADEMIC CONTRIBUTION:
. Had the distinction of winning awards in various fields of extra
curricular activities in school.
. Active participation in Social Service in times of Crises.
PERSONAL DETAILS:
. Nationality : Indian
. Date of Birth : September 29th
. Father's Name : Mr. Pasha
. Religion : Islam
. Interests : Listening to music Reading
Exploring new places
. Linguistic Abilities : English, Hindi and Kannada with Tamil,
Telugu &Marathi.
. Location : Bangalore / Mumbai
. Reference : Will be furnished on request