Administrative Assistant Customer Service
Resume:
Oralia Calderon
Chicago, Illinois 60608
**************@***.***
OBEJECTIVE
Self motivated, highly organized professional with eight + years of
administrative experience. Strengths include the ability to work
independently, multi-task, communicate with all levels of personnel and
customers, and act as resourceful team contributor. I am seeking to work
in an environment that will allow me to utilize my years of corporate
experience and customer service skills.
PROFESSIONAL EXPERIENCE
. Provided administrative support to Marketing Department, 35+
associates, other groups and executives
. Processed payroll thru KRONOS; conducted periodic audits to
track paid time off (PTO) for group
. Provided technical support to team with Microsoft Office software
programs, Outlook, and office equipment
. Assisted with printing of presentations, coping, binding, sorting,
mass mailings and distribution of mail
. Maintained/filed invoices, expense reports, purchasing card statements
and other reports
. Prepared all necessary forms/documents needed for new
hires/contractors/terminations
. Acted as liaison between company/vendors on inquiries/invoicing of
marketing collateral
. Maintained/ordered office supplies, stock inventory of premiums and
scheduled display rotation on company website
. Coordinated/maintained conference details, registrations, literature,
surveys
. Prepared/maintained divisional documents (e.g., org charts, phone
list, etc.)
. Coordinating travel, hotel, and car rental arrangements for Executive
Management and others in department
. Scheduled/secured setup of conference location and equipment for
departmental meetings
EMPLOYMENT HISTORY
Northwestern Internist LLC
Chicago, IL
Clerk/Scheduler
2/10 - Present
TransUnion LLC
Chicago, IL
Senior Administrative Assistant
7/00 - 1/09
Northwest Insurance (United Midwest Insurance)
Chicago, IL
Licensed Agent/Sales/Administrative Assistant
11/97 - 7/00
The Grand Ohio
Chicago, IL
Administrative Assistant/Leasing Department
5/96 - 10/97
State Farm Insurance
Chicago, IL.
Sales Agent Assistant/Receptionist
6/94 - 5/96
EDUCATION
Harold Washington College
Chicago, IL.
Medical Terminology
1/09 - Present
Spanish Coalition for Jobs
Chicago, IL.
Office Technology Certificate
4/91 - 10/91
National Louis University
Chicago, IL.
Liberal Arts/Business
9/89 - 10/90
SKILLS
Microsoft Office, KRONOS, Multi-Line Telephone Systems, PeopleSoft, Fluent
in Spanish, Medical Manager
REFERENCES
Available upon request
Contact this candidate