Customer Service Manager

Location:

Posted:

June 08, 2011

Aricia Boyd *** N. *rd St. Sledge, MS *****

Aricia Boyd

**************@*****.***

Objective: Seeking a career as a new graduate that will allow me to contribute to the growth and

continued success of your organization while providing an opportunity for additional training and

advancement.

Experience: Lowes Batesville, MS

Customer Service Associate II 02-2011-Present

~ Responsible for positively contributing to the customer shopping experience by providing

friendly, knowledgeable and professional service as well as assisting customers.

~ Ensure that the store is clean and organized and all pricing signage is in order.

~Perform register sales transactions quickly and accurately.

~ Seeking out and engaging customers in a friendly and professional manner

Alcorn State University Research Development Lorman, MS

~Monitoring and keeping an account of all the trials conducted

~Designing forms for data collection and typing final reports for experiments.

~Assist in preparation of presentations, manuscripts, and research quality and control

procedures.

Home Depot Vicksburg, MS

Cashier 01-2008 – 07-2009

~ Operated the cash register as well as self check out machinery

~ Use radios and headsets to answer questions and assist store team members

~Answer the phone promptly and courteously and direct calls to the appropriate party

~Advise Manager on duty of any issues, special customer requests, customer complaints

Education: Alcorn State University Lorman, MS

Bachelors of Science in Biology May 2011

Certificates: Quitman County Vocational School Marks MS

Business and Computer Technology May 2005

References: Available upon request