Lori Wood
ST. Peters, Missouri **376
Home: 636-***-****, Cell: 636-***-****
Objective
A Human Resources position that will utilize over eighteen years experience
in managing, planning, developing, implementing and evaluating personnel
and labor relations strategies.
Core Competencies
Excellent problem solving and decision making skills - Strong interpersonal
and conflict resolution abilities - Broad knowledge of employment and labor
laws and regulations - Superior organizational and prioritizing skills -
Proven track record of effectively managing employee relations issues.
Education
Missouri Baptist University - St. Louis, Missouri
Bachelor's Degree in Business Administration August, 2009.
Experience
SPARTECH CORPORATION - Clayton, Missouri
(Contract employee through Office Team, a division of Robert Half
International)
Senior Human Resources Generalist
June 2010 to present
Administer Human Resources functions in areas including employee relations,
HRIS administration, recruiting, hiring, payroll maintenance, terminations,
recordkeeping, benefits and communications for the Sheet and Roll Stock
segment.
. Unemployment claims administration
. STD/LTD and FMLA administration with external vendor
. Prepare and process new hire documentation and enter into payroll
system
. Process benefits enrollments and changes
. Assist Segment HR Manager on labor/union agreements, negotiations, and
projects
. Assist Segment HR Manager on employee relations matters
. Maintain professional relationships with external vendors
. Assist employees with paperwork submission and questions
. Post open positions within the company and monitor the staffing inbox
. Submit requests for background checks and drug screening for
employment candidates
. Run special HRIS reports as needed
. Ensure that company policies and procedures are communicated and
enforced correctly
. Advise managers and staff on all employee relations issues to assure
legal compliance, equity and fairness to employees, and management
effectiveness.
MAGELLAN HEALTH SERVICES - (Contract employee through Kelly Services)
Data Reporting December 2009-March 2010
Assisted in daily preparation of reports for the business units, regarding
insurance claims status.
All reports were run in Excel. This was a temporary position as I was
filling in for an employee
on FMLA.
May 2009-December 2009-Completed Bachelor's Degree in Business
Administration and job
searching.
BODINE ALUMINUM, INC / TOYOTA - Troy, Missouri
Human Resources Specialist-Employee Relations January, 1997
to May, 2009
Management of Human Resources functions including: employment and
recruitment, employee relations, employee benefit administration, employee
compensation, new employee orientation and training, workplace compliance,
employee safety and communications and administration and operations within
HR Department.
EMPLOYMENT & RECRUITMENT
. Recruitment
. Staff temporary positions as needed
. New Employee Orientation
. In-processing of new employees
. Out-processing of departing employees
. Maintain current and accurate Position Descriptions
. Coordinate and oversee Performance Evaluation process for staff and
management
. Process and coordinate forms for changes in pay and status
. Perform verifications of employment
. Protests and appeals hearings for unemployment claims
EMPLOYEE RELATIONS
. Communicate employee recognition programs and evaluate effectiveness
. Coordinate workplace activities
. Advise managers and staff on hiring, disciplinary action, legal
issues, termination, and all
other employee relations issues to assure legal compliance, equity
and fairness to
employees, and management effectiveness.
. Investigate complaints and issues
BENEFITS
. Educate and communicate with employees about employee benefits
. Serve as an information source for employee benefits
. Enroll employees in benefit plans and assist employees in making
benefits changes
. "Troubleshoot" benefits issues
. FMLA administration
COMPENSATION
. Maintained/monitored/updated wage and salary plan to assure equity,
effective utilization
of payroll costs, and enhance recruitment and retention.
. Payroll troubleshooting regarding questions involving rate of pay,
benefits deductions and unresolved issues
TRAINING
. Research and collect information regarding Human Resources knowledge
and make
available to management and staff as needed
COMPLIANCE
. Ensure external compliance with state and local workplace laws and
regulations
. Ensure internal compliance with HR Policies, Procedures, & Guidelines
. Ensure that offices have current required postings in place
. Able to respect and maintain highly confidential information
. Ability to communicate effectively, advise and counsel, and to influence
management and staff on appropriate behaviors and actions in Human
Resources issues
. Demonstrated adaptability and flexibility to changes and response to new
ideas and approaches
. Excellent customer relations skills
. Proficient in Microsoft Office Products (Outlook, Word, Excel, and
PowerPoint), PeopleSoft, AS400, Access
ARBY'S RESTAURANTS - Manchester, Missouri
General Manager 1991 to 1997
. Managed recruiting, payroll, new employee training and development,
scheduling, discipline/corrective actions, employee record-keeping,
and other personnel matters.
. Assured quality/cleanliness measures and overall customer service
programs.
. Handled purchasing, inventory control, banking matters, and financial
reporting.
. General Manager of the year 1994
Certifications
Advanced Microsoft Excel, HR Law Basics, HR Management Issues, Dealing
Effectively with Unacceptable Behavior, Unemployment Appeals Hearing
Process, Interviewing Techniques, Toyota-Unique to the World, Title 7,
Civil Rights/Harassment, ADA, FMLA, HIPAA Issues Negligent Supervisor
Avoidance, Positive Team Member Relations, Investigations Training