Administrative Assistant Manager

Terry L. Wise

**** **** ******

Los Banos, CA ***35

Phone: 209-***-****

Email: **********@*******.***

My career goal is to utilize my experience and knowledge of clerical

procedures and shipping to the best of my ability.

QUALIFICATIONS:

. Type 50+ wpm, Ten key touch

. Microsoft Office, Word, Excel, Outlook, WordPerfect, QuattroPro

. Navision Financials/MYOB Business Software/ Started to learn

Quick Books

. 20+ years processing data entry including A/P, A/R, G/L, I/C, OE

. 7-1/2 years experience shipping domestic and international via

FedEx Ship Manager/UPS/USPS/DHL and various freight forwarders

. SED's using AES Direct and other export papers

EXPERIENCE:

Highland Metals, Inc., 419 Perrymont Ave., San Jose, CA 951**-***-***-

2955

12/1/03 - 3/15/11 Highland Metals Inc (permanent employee)

8/11/03 - 11/30/03 /through Axon Temporary Services

Customer Assurance Representative/Shipping/Receptionist

. Highland Metals Inc. manufactures and distributes orthodontic

wires worldwide.

. Customer Assurance: position consisted of taking phone orders,

helping customers with questions or complaints, setting up new

customer accounts, entering orders, invoicing, and taking

payments over the phone. I helped the accounting department

reconcile various customer accounts and collect overdue payments.

I was also instrumental in locating and correcting inventory

errors.

. Shipping: involved comparing the invoice or packing list with the

original order, pulling and packaging the product, inserting the

correct literature for domestic and international customers.

Packages were sent primarily through FedEx using the Ship Manager

system and filing SED's through AES Direct for international

shipments over $2,500.

. Receptionist: duties included answering phones, directing calls,

taking messages, distributing faxes and mail, processing outgoing

mail, sending samples and weekly invoices to customers, pulling

and filing customer folders, upkeep of customer database and

vendor supplier approval list.

MINTON DOOR COMPANY, 1150 Elko Drive, Sunnyvale, CA 94089 408-***-****

Administrative Assistant/Receptionist 2/95 - 7/02

. Minton Door Company sells commercial doors and hardware in the

Bay Area.

. Administrative Assistant: Sorted and filed daily shipments,

processed daily sales invoices, monthly contract billings and

sales summary reports, vendor invoices and packing slips for

direct shipments. Responsible for weekly backups, monthly and

year end closing, and inventory with count sheets.

. Maintained will call counter in the warehouse including cycle

counts and yearly inventory.

. Covered for people on vacation or out of office.

. Receptionist: Greeted customers and visitors, answered and

directed multi-line phone system, sorted, date stamped and

distributed mail and faxes, prepared and deposited daily bank

deposit, maintained petty cash, prepared and mailed Warranty

letters and Mechanic Pre-liens, certified mail.

ADTECH MICRO SYSTEMS, INC., 48507 Milmont Dr, Fremont, CA 945**-***-***-

0756

Stock Room Clerk/Accounting Clerk/Receptionist 8/90 - 11/94

. Adtech Micro Systems manufactured and sold fax cards, modems and

individual fax machines.

. Stock Room Clerk: Organized warehouse and inventory, prepared

outgoing shipments, received incoming shipments

. Accounting Clerk: Entered and processed daily sales orders, sales

invoices, purchase orders and receipts. Data entry included A/P,

A/R, G/L, I/C, OE using Dac-Easy and AccPac Plus.

. Receptionist: Greeted customers and visitors, answered and

directed multi-line phone system, messages, information, sorted

and distributed mail and faxes.

DYSAN/XIDEX DATA DISC, 5301 Patrick Henry Drive, Santa Clara, CA 95054

Senior Operator 1/84 - 7/89

. Dysan/Xidex Data Disc manufactured rigid discs for computer hard

drives.

. Operated two (2) 95mm polish machines and two (2) 5-1/4" polish

machines.

. Material handling and oven operator.

. Production data entry, attendance records, composed various

charts and downstream summary reports

. Inventory and cycle counts

ONE HOUR MARTINIZING, Lewiston Shopping Center, Lewiston, ID 83501

Head Presser/Assistant Manager 11/78 - 8/83

. Operated various steam presses, dry cleaning machine and dryer,

helped at customer counter, some payroll, attendance reports,

bank deposits

. Conducted monthly inventory.

. Opened and closed the store periodically.

EDUCATION:

1989-1990

DeAnza Community College, Occupational Training Institute, Cupertino, CA

. Certificate of Completion in Office Automation

. Recognition of Special Achievement

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