Quality Assurance Manager
Resume:
Christina C. Allen
****************@*****.***
Education
Los Medanos Community College 2011
Administration of Justice
City College of San Francisco 2003, 2006, 2008
General Education/Accounting/ Dance/ Administration of Justice
Work Experience
Mom Force Representative
December 2010- Present
Care.com
Review, proofread, and edit member accounts and profiles. Member account
management/maintenance. Conduct research to determine how care.com can
improve their service offering. Assist in development of Member Care
related internal systems. Assist with special projects as needed.
Finance and Operations Manager
August 2008- May 2009
Loco Bloco
Received mail and direct payments from the public, city and private funds;
balanced money, received and prepared receipts and bank deposits. Processed
accounts payable; reviewed invoices and received reports for accuracy and
appropriate authorization; ensured that funds were budgeted and available
and prepared documentation required for payment. Posted receipts and
expenditures to various accounts; reconciled accounts and tracked
foundation and government grants. Collected copies of grant award letters,
pledges, and budgets from the Development Director. Performed general
office support duties such as opening and routing mail, prepared
correspondence, maintained an inventory of office supplies and stationary,
duplicated and distributed various written materials.
Office Administrator
March 2007-August 2008
Production Specialties
Ran weekly payroll, receive checks against open invoices, and paid all
company and vendor bills against open orders. Create purchase orders for
materials, shop tools, supplies, and outside services. Manage shipment of
materials, domestically and internationally, using various freight carriers
and filling out air-bills. Prepare quality assurance reports, and manage
all business emails. Backup and maintain company computer systems with
daily use of QuickBooks (accounts payable and accounts receivable),
Microsoft Word, Excel and Outlook and Implemented and designed efficient
revenue filing system for entire company.
Front Desk Representative
November 2006-January 2009
Club One
Addressed and monitored customer inquires for the company. Assisted members
with purchases of retail goods and club services. Presented membership
information to prospective members, and worked as a team player to promote
club services and activities. Assisted the general manager in daily
administrative related activities, including managing multi-line phones,
filing paperwork, and maintaining inventory.
Performing Ensemble Coordinator
September 2000-April 2004
Loco Bloco
Organized travel arrangements, transportation, classes and costumes.
Managed phone lines, fax, and lead weekly staff meetings. Arranged and
periodically lead the Performing Ensemble Dance/Drumming auditions. Created
registration forms/sign in sheets, show request forms and contracts.
Performed data entry and filing.
Skills
Typing: 45 WMP
Light QuickBooks & Constant Contact, Microsoft Applications (word, excel,
outlook, etc)
Experience in social media communication
Excellent written and verbal communication skills
Incredibly fast learner, motivated and great at multi-tasking
References Available upon Request
Contact this candidate