Project Manager Management

DENISE MIXON **** Coatsworth Dr . Rex, GA *****

C: 678-***-**** . ************@*****.***

IT MANAGEMENT

Strategic leader offering over 15 years of progressive experience in global

IT services, building and directing high-performance teams to achieve

corporate goals on time, within budget, and to specification. Forges key

client relationships to identify specifications and requirements,

realigning underperforming projects and exceeding expectations. Manages

multi-million dollar budgets. Core strengths:

Program Management System Installation Software Development

Team Facilitation Troubleshooting Quality Assurance

Training/Development Technical Writing Project Management

o Government Clearance

o Tapped to revitalize a $5M contract, realigning application development

initiatives that were 4 months behind schedule by recruiting a quality

assurance testing team as well as identifying resource and training

requirements. Completed efforts within time and budget constraints,

securing an additional $5M contract.

o Saved a company $2M+ annually by evaluating the existing HR applications

and formulating a team to develop and integrate an online HR system.

o Maintained communication with IBM clients to effectively identify global

resource specifications, improving customer satisfaction from 68% to 98%.

o Managed a team of 25 members across the US, India, and Mexico for IBM's

contract sourcing application, leading efforts from design through

completion and administering a $7.9M+ budget.

o Directed the development and support of Lotus Notes databases for major

IBM clients, including Pfizer Pharmaceutical, Philadelphia Electrical

Company (PECO), and National City Corporation (NCC).

CAREER OVERVIEW

Bowhead Science & Technology, Senior Test and Evaluation

September 2010-Present

. Supervised a team that support the Corps of Engineers Realty Specialists

. Support the Chief Technology Officer and Chief of Test & Evaluation

Division at United States Army Corps of Engineers Headquarters.

. Support the Chief Real Estate System s National Center at Corps of

Engineers.

. Develop Test & Evaluation policy and governance for enterprise

Information Management/Information Technology in support of Chief

Information Officer's 700 Day Plan.

. Interface with the United States Army Corps of Engineers - Information

Technology (ACE-IT) staff in planning, budgeting, identifying project

risks, status, and performance of project Test & Evaluation activities.

. Coordinate and establish work priorities with Program Manager, Chief of

Software Engineering and Informatics, Software Developer, Chief of Test &

Evaluation, and the software testers.

. Provide technical support and monitor the implementation and integration

of financial system. Coordinate Test & Evaluation services and planning

in support of the program office.

. Serve as liaison between the project office and the Army Test &

Evaluation Command (ATEC). Manage and coordinate priority tasks within

the test group. Prepare and brief weekly status at program reviews.

. Coordinate and conduct test & evaluation working group meetings with ATEC

and Joint Interoperability Test Command.

. Develop and coordinate document staffing and resolve comments on program

Test & Evaluation Master Plan.

. Coordinate and conduct review and approval of the United States Army Test

& Evaluation Command Data Source Matrix and the program office Technical

and Function Integrated Product Teams.

. Coordinate and draft plans for overall test strategy and resources

requirements.

. Support and contribute to DoD program as a member of the Information

Assurance working integrated product team.

Superior Solution Inc

2009-2010

Supervisor, Realty Support - Acquisition Technical Support

. Supervised a team that support the Corps of Engineers Realty Specialists

. Maintains status reports on all negotiations and relocations by track,

for submission by the Government action officer

. Assist in the Collection of curative data for title clearance

. Ensures that all data are accurate and properly recorded in Real Estate

Management Information System (REMIS) by testing sample data

. Ensures that all data are accurate and properly recorded in Rental

Facilities Management Information System (RFMIS) by testing sample data

. Prepares title assemblies to ensure final audit is completed, to include

the tracking of the final title policy request and receipt

. Assists with the closing preparation, including the assurance that all

accepted offers are routed and a copy is mailed to the landowner.

. Track all military actions in RFMIS for completion and provide accurate

status to upper management

. Track all civil actions in REMIS for completion and provide accurate

status to upper management

. Performs UAT Testing on the RFMIS System

. Work with realty specialist in RFMIS on updating data for RPAR

IBM 1997-2009

Program Manager, Resource Strategy Business Office

. Administered 28+ accounts with over 500 global resources (GR).

Collaborated with the global resources program management office.

. Coordinated staffing schedules to accommodate changing requirements.

. Established GR for US accounts. Interfaced with clients to identify

specifications and overseen GR forecasting, ensuring on-time delivery of

resources.

. Guided personnel through resource management practices. Controlled a

$4.5M budget.

Continues...

DENISE MIXON Page 2

. C: 678-***-**** . ************@*****.***

CAREER OVERVIEW (continued)

IBM 1997-2009

Test/Project Manager, Contract Sourcing Application

. Directed a 25-member team across the US, India, and Mexico as well as a

$7.9M+ budget.

. Contributed project estimates, guidelines, and risk management

strategies.

. Monitored and reported progress and earned value, presenting the results

to executive management.

. Led project initiatives through construction/development, quality

assurance, customer user-acceptance testing, GR transitions, and SEI

Level 5.

Financial Project Manager

. Tracked financial performance of IBM Internal and Commercial projects

estimated at $28,000,000.00 by providing financial support to Package

Application Service (PAS) teams to enable managers to perform financial

earned value analysis.

. IGA Team Lead supporting PAS. Responsibilities included but not limited

to reviewing/assisting with Document OF Understanding (DOU)s, project

plans, account id, work item and ICA creation and tracking, general

ledger and discretionary spending reconciliation.

. Defined and implemented new processes for reporting financials and other

metrics.

. Prepared financial summaries and portfolio summaries for Delivery Project

Executives (DPE) to use to present to upper management.

. Mentored new Delivery Managers as well as peers.

IT Specialist/Test Lead, North American Installation Verification Tester

. Headed testing and implementation initiatives for the Customer Relation

Management (CRM) Worldwide Siebel R7 program, authoring test cases,

creating Lotus Notes dB for the automation group, and mitigating computer

telephony integration (CTI) issues.

. Trained personnel in CTI configuration and testing, proving integral in

CRM worldwide test database upgrades.

IT Specialist, Siebel & Corepoint Applications

. Participated in the development and support of Siebel and Corepoint

applications for one of IBM's major clients, General Motors Corporation.

. Orchestrated a call center application to manage GM's worldwide customer

assistance and relations service.

IT Specialist/Technical Lead

. Supervised a 4-member team to create and maintain Lotus Notes databases

for critical IBM clients.

. Formulated new design elements to facilitate employee HR information.

IT Specialist, Global Application Delivery (GAD) Y2K Project Office

. Orchestrated and managed an innovative global Lotus Notes Y2K defect

reporting and cross reference database for IBM's Y2K prediction model.

Continues...

DENISE MIXON Page 3

. C: 678-***-**** . ************@*****.***

CAREER OVERVIEW (continued)

INTERGRAPH CORPORATION 1996-1997

Software Engineer

. Recruited to participate in this company's Executive Mentorship Program,

testing DiskAccess for Client on Windows 95 and Windows NT.

CREDENTIALS

MS in Computer Science, ALABAMA A&M UNIVERSITY

BS in Business Administration/Computer Science, LIVINGSTON UNIVERSITY

Affiliations: Prosperous African Americans Investing Dollars ( PAID),

President

Technical Skills: Program Manager . Project Manager . Microsoft Project

Office . Earned Value . Siebel WinRunner . Integration Test . System Test .

Regression Test . Corepoint . C . C++ . COBOL Database FORTRAN . SQL .

BookMaster . Pascal . Unix . Assembly . DOS . OS/2 Warp . Passport

WordPerfect 6.0 (DOS and Windows) . Lotus Smart Suite/Notes/Domino/1-2-3 .

AIX . Microsoft Access/Excel/Powerpoint . Amipro . Freelance Graphic .

Skills . DB2 . Oracle . IBM LAN Manager TCP/IP Configurations . Windows NT

. Token Ring . JCL . CICS . REX . FileAid . VM . COBOL II/ VSAM/TSO/ISPF

Contact this candidate