Sales Customer Service

Cynthia Marie Renfroe

*** ********** **

Beaver, PA 15009

724-***-****/ 724-***-****(cell)

Mission Statement: To strive for excellence in all aspects of my life.

-Spiritually, personally, morally and professionally.

American General Life and Accident

144 Emeryville Dr. Suite 240

Cranberry Twp. 724-***-****

Job Title:

Licensed Insurance Agent

I am currently working to provide families with an innovative and unique

insurance product by using my excellent customer service, sales and

communication skills, to generate revenue. I am currently studying for my

Estate Planning certification.

StoneMor Partners L.P.

2700 Mt. Royal Blvd.

Glenshaw, PA 412-***-****

Job Title:

Director of Sales and Family Service (9 years)

Managed and trained a Sales staff for 5 different Cemeteries in the Western

PA region. Was a Regional Contract Trainer, teaching large groups of new

employees how to complete and execute agreements. Assisted families in

time of bereavement to complete final arrangements for their loved ones,

Planned, organized, and conducted group seminars with local churches on the

importance of pre-arrangement. Conducted in home sales presentations and

acquired leads by using my cold calling and telemarketing skills with an

emphasis on generating referrals and building strong customer

relationships. I used my excellent customer service, sales and

communication skills, to generate revenue by selling company products in a

confident, compassionate and professional manner. Was the recipient of

numerous sales awards for maintaining a 3rd from the top position in the

Western Pennsylvania region as well as maintaining a position within the

top 25 sales people in the Company.

Awards:

2006 Chairman's Award (over 650,000.00 in sales)

2005, 2006, 2007, 2009 Presidents Award (over 450,000.00 but under 650,000.

in sales)

2005, 2006, 2007, 2008 Chief Financial Officer Award (very few recipients-

above budget in all categories) 2006, 2007 Sales Management Award

2005 Sales Manager of the Year

City of Homestead Clark, Roumelis & Associate, Inc.

Homestead, Florida 33030 Homestead, Florida 33030

Job Title: Job Title:

Community Redevelopment Associate Housing Specialist/Office Manager (7

years)

As a Community Redevelopment Associate and a Housing Specialist, my duties

included Davis Bacon Compliance, quality control of HUD documentation,

assisting with numerous In-fill and new construction projects, accounts

payable and working with low and moderate income families to become

qualified for LMI housing in the Homestead area. I also have extensive

Davis Bacon/Labor Wage monitoring experience and have assisted in

coordinating information for Homestead's comp plan as well as with numerous

other South Florida Cities. In addition I have assisted in commercial and

housing rehabilitation, neighborhood revitalization and sewer

rehabilitation with grant documentation and administration and conducted

extensive door to door neighborhood surveying which required good customer

relations and interpersonal skills.

References:

Best personal references available upon request

Contact this candidate