Customer Service Sales

Jennifer DeCuir

**** ******** ****** ******, ** *2765

321-***-**** cell

*********@*****.***

March 2008-Now2011 Thompson and Evangelo, P.A. / Legal Assistant

. Scheduling and Coordinating with other Attorneys, Clients, Court

Reporters, Mediators, and Adjusters for Hearings, Mediations,

Depositions, and Conferences

. Preparing Letters, Notices, Orders, Subpoenas, Memorandums of Law,

Motions, Joint Stipulations, ect. to be filed with the Court

. Typing dictations

. Filing and clerical duties

. Scheduling Flights and Hotel Accommodations

. Answering phones and transferring calls

February 2008-March 2008 Law Offices of Amber Jade

. Preparing Letters, Notices, Orders, Subpoenas, Memorandums of Law,

Motions, Joint Stipulations, ect. to be filed with the Court

. Filing and clerical duties

. Answering phones and transferring calls

October 2007-January 2008 State Farm Insurance: Banking Specialist /

Customer Service Representative

Duties include:

. Taking care of customer service needs and answering phones

. Selling Auto loans and Mortgage loans

. Homeowners insurance and Auto insurance

. Training in CD marketing and sales

. Accepting insurance payments

. Filing and clerical duties

December 2006- October 2007 Integrity Home Funding Mortgage / Mortgage

Broker

Duties Include:

. Network with Builder and Realtors to build better relationships and

increase business

. Attend meetings with Account Representatives to better understand the

products that were available for my buyers.

. Sell my company name and products.

. Attend sales functions with the Realtors to have a better

understanding of their properties

. Work with the borrower, the Builder, title company and realtor to

ensure a smooth transition through closing

. Take and Input loan applications from Borrowers.

. Quote interest rates.

. Research the best loan program to fit the borrower's needs

. Lock in loans, advise borrowers on long term lock options

. Review the mortgage process with borrowers and keep them updated on

their progress

. Update good faith estimates based on price/program changes

June 2005 - November 2006 Countrywide/ KB Homes / Loan Officer

Duties Include:

. Network with Builder and Realtors to build better relationships and

increase business

. Attend sales functions with the Builder to have a better understanding

of their properties

. Sell my company name and products

. Work with the borrower, the Builder, title company and realtor to

ensure a smooth transition through closing

. Take and Input loan applications from Borrowers.

. Quote interest rates.

. Research the best loan program to fit the borrower's needs

. Lock in loans, advise borrowers on long term lock options

. Review the mortgage process with borrowers and keep them updated on

their progress

. Update good faith estimates based on price/program changes

September 2003- June 2005-Preferred Home Mortgage Company/ Engle Homes Loan

Officer Asst. / Jr. Loan Officer

Duties Include:

. Network with realtors to build better relationships and increase

business

. Attend sales functions with the builder to have a better understanding

of their properties

. Work with the borrower, builder, title company and realtor to ensure a

smooth transition through closing

. Take and Input loan applications from Borrowers

. Quote interest rates.

. Research the best loan program to fit the borrower's needs

. Lock in loans, advise borrowers on long term lock options

. Review the mortgage process with borrowers and keep them updated on

their progress

. Update good faith estimates based on price/program changes

Education

Mortgage Brokers License (expired)

4-40 License (Certified Professional Service Representative)

Sales certificate in Essential Closing Strategies with the NAHB.

Various classes Seminole Community College

Oviedo High School (graduated 1995)

References

Roxanne Shackelford- Ryan Homes Mortgage - 407-***-****

Debbie Horn- Law office of Thompson and Evangelo - 407-***-****

Danielle Gurnette - Law office of Thompson and Evangelo- 407-***-****

Valerie Williams- Law Offices of Amber Jade/ Manage - 407-***-****

Joseph Lopez Benefit Planning Insurance / Mortgage Broker - 407-***-****

Contact this candidate