NICOLE REID
Home- 443-***-****
Cell- 410-***-****
abhdj0@r.postjobfree.com
Summary: Professional with excellent administrative and organizational skills in the areas of Employee Benefits, Human
Resources, Payroll and Program Management: Professional expertise spans:
Health & Welfare Plan Administration Payroll Processing
HRIS & Payroll Database Maintenance Recruitment & Staffing
401(k) Administration Vendor Relations
Onboarding
Experience:
July 2014-
December 2014 Astrum Solar
Human Resources Coordinator (Contract Position)
• Review resumes, conduct initial screens, and coordinate interviews.
• Manage recruitment tracking tools using Taleo and Jobvite.
• Order background checks and drug screens for prospective new hires.
• Implement new ideas, processes and forms for the HR and Onboarding team.
• Offer letter preparation to new hire candidate.
• Send Welcome email and supporting documents for signatures and completion.
• Assist new employees with issues regarding paperwork, payroll and benefits.
• Process all onboarding paperwork for new hires.
• Work closely with Talent Acquistion Team and hiring managers to ensure the new hire request form is complete.
• Coordinate IT needs for new employees, and improve and implement new systems to streamline new employee
requisitions.
• Enter all new hires in ADP.
• Ensure new employee files in HRIS are accurate and complete.
• Audit, correct and file I-9 forms.
• Complete employment verifications.
• Complete unemployment documentation and attend unemployment hearings as needed.
• Assist in the scheduling of interviews through Taleo and Jobvite.
• Assemble and mail new hire packets for current and prospective employees.
• Ensure that human resource files and records are maintained in accordance with legal
requirements and company policies and procedures.
• Update employee records in the HRIS system (COINS) as needed.
April 2009 –
March 2014 Globecomm Services
Human Resources Coordinator
• Processed and reviewed employment applications in order to evaluate qualifications or eligibility of applicants.
• Explained company personnel policies, benefits and procedures to employees or job applicants.
• Processed, verified and maintained documentation relating to personnel activities such as staffing, recruitment,
training, grievances, performance evaluations and classifications.
• Recorded data for each employee, including such information as addresses, weekly earnings, absences,
supervisory reports on performance, and dates or reasons for termination.
• Supported and assisted six Program Managers with their day-to-day task.
• Ordered, set-up, terminated cell phone services for Field Engineers.
• Activated/deactivated international data plans as needed for Field Engineers.
• Completed credit application and provided banking information to customers and vendors.
• Responsible for sending VPP & W9’s to new as well as existing customers and vendors on an annual basis.
• Processed purchase orders for the Program Managers and sent them via e-mail to clients and vendors.
• Distributed invoices to the Program Managers for their approval and signature.
• Researched outstanding invoices and followed-up with vendors.
• Created weekly reports for the Manager meetings.
• Received expense reports from the Field Engineers to prepare spreadsheets of travel expenses and determine what
was billable to the customer.
• Prepared “Notifications to Invoice” from the expense report spreadsheets of the Field Engineers for the Sr.
Director, Strategic Gov't Accounts.
• Invoiced customers for all travel, shipping and purchases.
February 2007 –
February 2009 Dunbar Armored, Inc.
Benefits Administrator
• Administered medical, dental, life, and disability insurances, dependent care flexible spending account, and
401(k) plan for 5,000 employees in 100 branches in 14 states.
• Administered FMLA program and coordinated with STD program and Workers’ Compensation Office.
• Worked with Employee Relations Directors and regional HR Managers to resolve issues related to FMLA and
other leave issues.
• Assured compliance with regulatory procedures for state-mandated disability programs.
• Worked with broker, outside administrators for full- and partial-benefit programs, and vendors in the resolution of
benefit issues.
• Researched and provided solutions to employee benefit issues and counsel employees in accordance with benefits
policies and procedures.
• Analyzed benefit enrollment forms for completeness, resolve outstanding items, and process forms.
• Scanned benefits forms, correspondence, etc. into electronic document management system.
• Maintained the benefits database for the in-house HRIS system and for the databases for outside health and
welfare, COBRA, and retirement administrators.
• Provided Finance with allocation of benefit expenditures among 100 branches.
• Assisted with new hire benefits orientations and with branch manager benefits and HIPAA training.
• Oversaw operations of Benefits Office when Benefits Director was on leave for three months.
October 2005 –
January 2007 Delta Installation Group, Inc.
Human Resources Coordinator
• Processed payroll for hourly and salaried employees and maintained timesheets for 100 employees on a daily
basis on time and attendance system.
• Entered stop payments and issued manual checks.
• Posted new hires, terminations, and garnishments in MAS90 and ADP.
• Reconciled ADP figures with MAS90 figures on MS Excel.
• Processed and tracked new hire paperwork.
• Ran audit reports from ADP and verified data.
• Reported all new hires to New Hire Registry for the state of Maryland.
• Filed unemployment claims with the Maryland Unemployment Office.
• Notified BCBS representative of coverage changes and faxed benefit enrollment forms.
• Reviewed and reconciled insurance bills and entered on MS Excel.
• Prepared 401(k) reports on a weekly basis and sent to Transamerica monthly.
• Assisted employees and answered questions in accordance with HR policies.
October 2003 –
January 2005 Priority One Staffing Services
Administrative Assistant (10/2004 – 1/2005)
Staffing Coordinator (10/2003 – 10/2004)
• Provided support for two Senior Vice Presidents and maintain respective calendars.
• Forwarded incoming calls and distributed incoming/outgoing mail and overnight packages.
• Provided support for Sr. Administrative Assistant, coordinated conference room schedules for staff of 75, and
collected data and produced various reports as requested.
• Reviewed resumes and forwarded qualified candidates to clients.
• Conducted reference checks and pre-screened candidates via telephone and in-person.
• Reviewed and discussed new hire packet with candidates.
• Sought and recruited candidates through in-house system and job fairs.
• Updated clients on a daily and weekly basis on absentees and on job performance.
• Processed payroll.
October 2000 –
August 2003 COMSYS
Branch Office Administrator
• Gathered, sorted, alphabetized, and corrected (as needed) timesheets for entry into payroll system for 500
consultants in the Northeast Division.
• Resolved consultant discrepancies in a timely manner.
• Coded and processed staff and consultant expense reports prior submitting for payment.
• Reviewed, coded and maintained binders of new hire employee and staff benefit enrollment forms.
• Assisted co-workers with miscellaneous benefit issues including claims processing pre-qualifications, family
status changes and eligibility inquiries. Primarily focus on problem resolution.
Education: Nuremberg, Germany-1985-1988
Old Mill Senior High School-1988-1990
Anne Arundel Community College-1990-1991
Technical: MS Office Suite; ADP Payroll; Fortis Document Management System; Progress HRIS, Encompix Finance System.