Customer Service Administrative Assistant
Resume:
Jan Cummiskey
Chandler, AZ 85226
**********@***.***
Jan Cummiskey
_________________________________________________________
Objective: Acquiring a position utilizing my legal secretarial background, office administrative and
communication skills.
Experience:
Fall, 2010 Mollen Immunization Clinics Scottsdale, AZ
Processed paperwork required for flu shots to be administered; worked with the public to
administer flu shots at local clinics.
09/2008 to 05/2010 Kyrene School District
Tempe, AZ
Substitute for District: Clerical/Classroom Assistant – Served in on-call capacity
9/2006 to 8/2008 Jenice Benton Interior Design Tempe, AZ
Served as Office Manager/Purchasing Agent for interior design firm. Responsible for ordering all
merchandise, ensuring delivery of merchandise took place in timely fashion and coordinated
install at model homes for a major builder in the Phoenix metro area. Met with various sales
reps to ensure product catalogs/samples were current. Purchased all office supplies. Worked
closely with owner, interior designers and bookkeeping department. Processed all mail;
reconciled credit card statements.
1987 to 2006 Contract work
Worked various contract positions (while raising my family) including (some simultaneously):
Transcription Express – Contract transcriptionist. Duties included transcribing tapes in pre-
designated format. Speed, accuracy and proofing were required skills.
Legal Secretary
Worked part-time for two separate law firms. Responsibilities included heavy transcription,
phone calls, assisting in preparing legal documents and keeping financial books, including case
costs using QuickBooks Pro, summarizing depositions.
Consultant Engineering Inc.
Assisted in preparing proposals for Arizona Department of Transportation for job bids; handled
computer-based responsibilities, including word processing (Microsoft Word), desktop publishing
(Print Shop Pro) and spreadsheet preparation (Excel).
Personal Injury Trial Lawyers’ Association
Jan Cummiskey
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Worked closely with President of Association. Kept financial books for Association and served
as liaison between members and various agencies. Performed all administrative assistant tasks.
Trainer – Wang Laboratories
Trained students throughout the U.S. on operation of Wang equipment including software and
hardware.
1986 – 1987 Informatics Legal Systems
Phoenix, AZ
Customer Support Representative
Installed equipment; trained clients on software packages; performed customer service follow-up
activities with clients.
1984 – 1986 Western Office Systems Phoenix, AZ
Customer Support Representative
Installed word processing equipment; trained clients on operation of equipment; followed up on training
needs and supported clients.
1982 – 1984 Office of the Governor Des Moines, IA
Extradition Clerk/Executive Clemency Clerk
Responsible for processing documents and maintaining all files related to Extradition and Executive
Clemency; worked closely with staff attorney on implementation.
1979 – 1982 Dennis, Schottky, Swanberg, Murray & Hackard
Sacramento, CA
Legal Secretary
Supported two personal injury attorneys responsible for maintenance of files and calendaring; heavy legal
transcription; responsible for implementing word processing at the firm.
1972 – 1979 Iowa Supreme Court Des Moines, IA
Confidential Secretary
Served as Private Secretary to Justice Mark McCormick and Justice Arthur McGiverin; worked closely
with Law Clerk during research process; finalized opinions once written by Justices in preparation for
publishing.
Education:
Certificate in Interior Design from Mesa Community College (Highest Distinction) – 2006
Various classes at community college level with over 50 credits (including multiple paralegal
classes and interior design certificate).
Interests:
Traveling; spending time at our cabin; camping; hiking.
Jan Cummiskey
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