Customer Service Administrative Assistant

Theresa M. Hamel

** *** ***** ***., *******, CA *3003

Tel: 805-***-**** Email: *.*****@*****.***

Position Administrative Assistant / Executive Secretary

Desired:

Work

Experience:

Oct 2010 - Dec Company: Target, 245 S. Mills Rd., Ventura, CA 93003,

2010 805-***-****, (Store Mgr - Jeff)

Title: Sales Floor Hard Lines

Duties: Stocked merchandise, helped customers, and cashiered.

Jun 2010 - Sep Company: General Electric, 1450 Concourse Drive, Rapid City, SD

2010 57703, 605-***-****, (Supervisor - Shane Price)

Title: Product Support Specialist

Duties: Phones, helped customers troubleshoot appliances,

scheduled service appointments, sold parts and sent out

user's manuals, install instructions, and wiring

diagrams.

Dec 2009 - Jun Company: Homestead Nursery, 1728 5th Ave., Belle Fourche, SD

2010 57717, 605-***-****, (Owner - Richard Wells)

Title: Sales / Customer Service

Duties: Customer service, watered, merchandised and priced

inventory, cashiered, unloaded shipments, sowed and

transplanted seedlings.

Feb 2008 - Dec Company: Hamel Home Remodeling, 30 N 8th Ave, Belle Fourche, SD

2009 57717, 605-***-****

Title: Home Remodeler

Duties: Bought fixer home, repaired, remodeled, and landscaped

for resale.

Jun 2005 - Feb Company: South Dakota Wildland Fire Suppressions, 4250 Fire

2008 Station Road, Suite 2, Rapid City, SD 57703,

605-***-**** or 605-***-****, (Supervisor - Jim

Strain).

Title: Administrative Assistant / Executive Secretary

Duties: Phones, typing, keeping calendars, updating contacts,

ordered supplies, arranging seminars, making

spreadsheets, writing/editing.

Jun 2002 - Jun Company: Bearlodge Greenhouse and Landscaping, 516 E. Cleveland

2005 Street, Sundance WY 82729, 307-***-**** or

307-***-****, (Owners - Hugh and Sherri Palmer).

Title: Greenhouse Manager

Duties: Watered and fertilized plants, trees, shrubs, waited on

customers, cashiered, balanced till, merchandized

inventory, transplanted seedlings, planted trees,

trained and supervised staff, designed hanging baskets,

containers, and landscape plans.

Additional Senior Technical Writer/Editor - 5 years. Wrote and edited

Experience: manuals, brochures, flyers. Developed on-line help systems,

created PowerPoint presentations and wrote monthly business

newsletter.

Software Knowledgeable in Microsoft Office Suite, PageMaker, Quark

Experience: Express, Adobe Photoshop, Adobe Acrobat, Word Perfect, RoboHelp

(on-line help developer), QuickBooks, TimeSlips, Abacus Law,

Ventura Publisher, Internet, and MAS 90 (inventory database).

Hardware Knowledgeable in computers, fax machines, scanners, printers,

Experience: copiers, collators, phone systems, postage meters, transcription

equipment, digital cameras, ten-key, and registers.

Education: College: Ventura College, 4667 Telegraph Road, Ventura, CA 93003

Degree: Associate of Arts in General Studies

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