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Customer Service Manager

Location:
Souderton, PA, 18964
Posted:
June 09, 2011

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Resume:

Jacob Cinciripini

*** **** ***

Souderton, ****4, Pennsylvania, US

Mobile Phone: 215-***-****

Secondary Phone: 215-***-****

E-mail: *********@**.***

OBJECTIVE

I wish to have a daytime job for the rest of the summer.

WORK EXPERIENCE

Student Assistant Manager

September 2010 - present

West End Blacksburg, VA

Restaurant/Food Services

Food Services

Position involved, taking inventory, Assigning Positions for employees, training

new employees, working the grill and making sure everything flowed smoothly.

Customer Service, Proficient in food preparation and cooking,

Senior Advisor

May 2010 - present

Vector Marketing Warrington, PA

Advertising and PR Services

Independent Contractor, Direct Selling

This job is the direct selling of Cutco merchandise, I started out showing it to my

parents and people I knew, then I would ask for people they thought might be

interested in seeing the product, I would then call them and attempt to set up a

demo over the phone. When I set up a demo I would go to their house and sell

them Cutco.

I was also trained in the Fairs & Shows, and got to attend the New Jersey State

fair of them for my training there I would sell Cutco to fair goers.

Over the Summer I also attended 5 conferences, 3 of which were focused on the

Pennsylvania District, one that included New York, Pennsylvania, and New

Jersey, and the last included the whole Northeast, Pennsylvania and north. At

these conferences I would learn advanced sales techniques, and leadership

training.

Over the 2010 summer I accumulated over 600 references, and sold over

$12,000 worth of Cutco.

There were also weekly team meeting in which I would often give speeches to a

lot of other employees about a multitude of sales related subjects.

Communication Skills, Phone Etiquette, salesmanship, Personal Sales,

Listening, Public Communication, Time Management,

Customer Service Clerk

July 2008 - August 2009

Vf Outlet, Inc. Souderton, PA

Retail

Customer Service, and Cash Register

Busser

May 2007 - November 2007

Centry House Hatfield, PA

Restaurant/Food Services

Bussing, odd jobs

EDUCATION

Some College Coursework Completed, Chemical Engineering,

August 2009 - I have not graduated

Virginia Tech Blacksburg, VA

High School or equivalent,

September 2005 - June 2009

Souderton Area Highschool Souderton, PA

SKILLS

Intermediat

Leadership

e

Communication Skills Expert

Phone Etiquette Expert

Proficient in food preparation and Intermediat

cooking e

Time Management Intermediat

e

Intermediat

Public Communication

e

Intermediat

Personal Sales

e

Listening Expert

LANGUAGES

Frenc Intermediat

h e

HONORS & AWARDS

Presidents Club Letter- It is a signed award by the CEO of the Vector Marketing

and letter of recommendation for selling over $10,000 for the summer campaign.

Eagle Scout- Highest Rank achievable in the Boy Scouts of America

NYLF DID- I attended a National Youth Leadership Forum on national Defense,

Intelligence, and Diplomacy held in Washington D.C.

REFERENCES

Debbie Rosenburger

Retail Store Assistant Manager, B Net Inc

215-***-****

Professional

Butch Kulkeyndal

Pastor, Wilmington Primary Care PA

215-***-****

Personal

John Wasserman

Division Manager, Vector Marketing

215-***-****

*************@***.***

Professional



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