Sales Customer Service

John E. Snediker

***** ******* ***** ****** #***

Austin, Texas 78727

Mobile 503-***-****

************@*******.***

SUMMARY OF QUALIFICATIONS

Five plus years of passionate sales experience while thriving in fast-paced

environments demanding strong organizational, technical and interpersonal

skills. Trustworthy, ethical and committed to personal development.

Confident and poised in interactions with individuals at all levels.

HIGHLIGHTS

. Driven

. Self-disciplined

. Ferocious Cold Caller

. Focused

. Solid Presentation Skills

. Personable

. Results-Oriented

. Professional Appearance

. Public Speaker

. Creative Problem Solver

. High Energy

. Positive Attitude

Sales

. Consistently performed above 200% of quota while performing B2B sales

for national telecom company.

. Exceeded sales quota by 200% while performing B2B sales for national

tower company.

. Increased territory revenues by 25% in 6-months despite a fiercely

competitive and declining automotive parts market.

. Opened two branch offices and trained four successful sales people for

B2B lease audit firm.

. Developed, trained, motivated and coached 100-person sales team for

the largest network marketing organization in North America.

Prospecting

. Asked to leave office building on the very first cold call of my

career. Continued on and have never stopped making cold calls.

. Generated entire business by cold calling and fostering relationships

through leads groups, involvement in clubs and organizations, chamber

events and forming community partnerships as a loan officer.

. Completed 600 sales calls per month as an outside sales person for

automotive parts company.

EDUCATION

Bachelor of Arts, Communications and Business

Eastern Washington University

PROFESSIONAL EMPLOYMENT

Mac's Radiator and AC

Portland, Oregon

Outside Sales Representative (June 2009-April 2011)

. Originally hired part time as a Marketing Representative, and was

promoted to full time after six months of employment.

. Increased my territory from one region to include three regions.

. Called on 1,600 automotive and industrial customers in the Portland

area.

. Cold called on a daily basis to increase customer base.

. Spearheaded and resolved quality control and customer concerns.

. Set up and trained customers on proprietary parts ordering system.

. Appointed to the Change Advisory Board to help develop new products

and markets.

. Redesigned the sales process to monitor and drive the key factors of

sales and customer services.

. Performed a sales troubleshooting function where I was sent into under-

performing markets to turn sales around.

Prime One Mortgage

Spokane, Washington

Loan Officer (June 2003-May 2009)

. Developed and structured real estate loan transactions with the

clients.

. Oversaw loan process and ensured timely funding.

. Managed and provided guidance to the department's analysts.

. Fostered and leveraged referral business with realtors, builders,

bankers, leads groups, clubs, chambers and other potential business

partners.

. Developed and published "Mortgage Tidbits" newsletter.

. Focused on problem solving and fanatical customer service.

JES Tower Development

Spokane, Washington

Outside Sales and Owner (November 2001-May 2003)

. Handled the co-location of 60 towers in Eastern Washington and

Northern Idaho.

. Negotiated 20 ground leases with landowners.

. Developed Joint venture relationship with local tower builders in

Eastern Washington, Idaho, Oregon and Montana.

. Marketed potential tower locations to active carriers in the region.

. Represented stealthing/concealment technology throughout the region.

American Tower Corporation

Seattle, Washington

Account Manager (October 2000-October 2001)

. Responsible for the sales and co-location of over 150 sites in

Washington, Oregon, Idaho and Montana.

. Negotiated and closed over 40 co-location applications in four months.

. Achieved lease rates exceeding company pricing guidelines.

. Personally coordinated the seamless co-location process for 30

customers during same four-month period of time.

Site Acquisition Specialist

. Negotiated lease agreements, purchases agreements, options to

purchase, easements, and right-of-way agreements with property owners.

. Reviewed, analyzed and determined final location of potential sites

through the use of topographical maps, assessor maps and RF input.

. Worked closely with Project Managers, construction and RF groups to

reach implementation goals.

. Oversaw tracking database.

. Met timelines and budgets associated with site acquisition.

. Personally averaged 4 leases per month.

Teligent Communications

Seattle, Washington

Site Acquisition (September 1999-September 2000)

. Responsible for identifying and acquiring long-term rooftop lease

agreements.

. Effectively negotiate all deal points in lease agreements.

. Instituted and developed market strategy for successful corporate

expansion.

. Developed an innovative approach with property managers to obtain a

basic understanding of the importance of burgeoning technology as it

relates to tenant acquisition and retention.

. Managed outside contractors.

COMMUNITY INVOLVEMENT AND ASSOCIATIONS

. Membership Chair, The National Exchange Club

. Treasurer, Edgewater Homeowners Association

. Membership/Treasurer, LeTip International

. Past President, Friends of the Valley Library Association

John Snediker's Partial Reading List:

# TITLE AUTHOR

1 Meatball Sundae: Is Your Marketing out of Sync Seth Godin

2 Spin Selling Neil Rackham

3 Good to Great (Why some companies make the leap...and James C. Collins

others don't.)

4 High Trust Selling Todd Duncan

5 Swim With the Sharks Without Being Eaten Alive Harvey Mackay

6 Gung Ho Ken Blanchard

7 Sales Magic Kerry Johnson

8 The Managerial Mystique Abraham Zalezik

9 A Passion for Excellence Tom Peters & Nancy Austin

10 Thriving on Chaos - Handbook for a management Tom Peters & Nancy Austin

Revolution

11 The Greatest Management Principle in the World Michael LeBoeuf

12 What They Don't Teach You at Harvard Business School Mark H. McCormack

13 Next, the Future Just Happened Michael Lewis

14 Built to Last: Successful Habits of Visionary Companies James C. Collins

15 Drucker on Taking Charge Peter Drucker

16 Managing Effectively Peter Drucker

17 Who Moved My Cheese Spencer Johnson

18 Live With Passion Anthony Robbins

19 How I raised Myself From Failure to Success in selling Frank Bettger

20 How to Stop Worrying and Start Living Dale Carnegie

21 Win Friends Influence People Dale Carnegie

22 The Leader in You Dale Carnegie

23 The Sales Advantage Dale Carnegie

24 The Magic of Thinking Big David Schwartz

25 Being the Best Dennis Waitley

26 The Psychology of Winning Dennis Waitley

27 As a Man Thinketh Earl Nightingale

28 Enthusiasm Makes the Difference Norman Vincent Peale

29 The Richest Man in Babylon George Clason

30 What You Say Is What You Get: Power Talking Skills George Walther

31 Change your Mind Change your Life Gerald Jampolsky

32 One Person can Make a Difference Gerald Jampolsky

33 How to Improve Your Memory Harry Lorayne

34 How to Be Rich J. Paul Getty

35 Self Esteem and Peak Performance Jack Canfield

36 Lombardi, Winning is the Only Thing Jerry Kramer

37 How to Have Confidence and Power in Dealing with People Leslie T. Giblin

38 How to Listen Madelyn Burley-Allen

39 The Pursuit of Excellence Mike Cavanaugh

40 Think and Grow Rich Napoleon Hill

41 Keys to Success Napoleon Hill

42 The Boss - the Customer Determines Your Success Earl Nightingale

43 The Power of Positive Thinking Norman Vincent Peale

# TITLE AUTHOR

44 Blink Malcolm Gladwell

45 A Better Way to Live Og Mandino

46 Mission Success Og Mandino

47 The Choice Og Mandino

48 The Greatest Salesman in the World Og Mandino

49 University of Success Og Mandino

50 Four Principles of Success Pat Robertson

51 Don't Sweat the Small Stuff Richard Carlson

52 Success Is a Choice Rick Pitino

53 Getting Control of Your Life Rick Yohn

54 Rich Dad, Poor Dad Robert Kiyosaki

55 Mega Living Robin Sharma

56 Acres of Diamonds Russell Conwell

57 Secrets of Positive Thinking Scott Sanders

58 The One Minute Manager Spencer Johnson

59 The 7 Habits Of Highly Effective People Stephen Covey

60 Feel the Fear (and do it anyway) Susan Jeffers

61 The Millionaire Next Door Thomas J. Stanley

62 Three Magic Words U. S. Andersen

63 Success Motivation and the Scriptures William H. Cook

64 Make It a Winning Life Wolf Rinke

65 See You at the Top Zig Ziglar

66 The Art of Woo: Using Strategic Persuasion to Sell Your Richard Shell

Ideas

67 Raving Fans: A Evolutional Approach to Customer Service Ken Blanchard

68 Guts - Companies that blow the doors off Kevin and Jackie Freiberg

business-as-usual

69 Screwtape Letters C. S. Lewis

70 The Things that Matter Most Cal Thomas

71 When Fish Fly - Lessons for creating an energized John Yokoyama

workplace

72 Superhero, a Biography of Christopher Reeve Chris Nickson

73 The Boss - the Customer Determines Your Success Earl Nightingale

74 Poor Richard's Almanac Benjamin Franklin

75 The Secret Rhonda Byrne

76 Stars of My Life Helen Keller

77 What's Wrong With Sports Howard Cosell

78 A Short History of the World James Stokesbury

79 Married to Laughter Jerry Stiller

80 The Autobiography of Benjamin Franklin Benjamin Franklin

81 Trumped John O'Donnell

82 Tell Me More Larry King

83 Lucky Man: A Memoir Michael J. Fox

84 The Fords an American Empire Peter Collier

85 Chronicles Volume One Bob Dylan

86 Mere Christianity C. S. Lewis

87 Sailing Alone Around the World Captain Joshua Slocum

# TITLE AUTHOR

88 Flags of Our Fathers James Bradley

89 The Big Bam: the life and times of Babe Ruth Leigh Montville

89 The West Geoffrey C. Ward

90 The Da Vinci Code Dan Brown

91 Stolen Lives Malika Oufkir

92 My American Journey Colin Powell

93 Underboss, Sammy The Bull Gravano's Story of Life in Peter Maas

the Mafia

94 The Dark Side of the Game Tim Green

95 The Worst-Case Scenario - Survival Handbook Joshua Piven

96 Special Agent - My Live on the Front Lines as a Woman Candice DeLong

in the FBI

97 Superhero, a Biography of Christopher Reeve Chris Nickson

98 My Turn at Bat Ted Williams

99 Andy Warhol Wayne Koestenbaum

100 How We Decide Jona Lehrer

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