Sales Customer Service
Resume:
Jason J. Sutherland
Maple Valley, WA 98038
*************@*******.***
WORK EXPERIENCE
AIT Laboratories
Account Executive WA, OR, AK: December 2007 - Present
AIT Laboratories specializes in pain management compliance testing with LC MS/MS, considered the
platinum standard as well as GC/MS and TOF for toxicology testing. Responsibilities include new
business development through cold calling and referrals. Also further development of existing accounts.
Attend trade shows to educate pain management specialists as well as other physicians about the
importance of urine and blood testing with AIT's DetectiMed Panel which includes prescription, over the
counter and illicit drugs and their metabolites.
*Increased sample volume in 2008, 2009.
*Finished 2008, 2009 in top 10 for specimen volume nationwide.
*Assist with training new hires with field ride-withs.
*Selected to participate in marketing focus group to provide feedback on sales aids.
RJ Reynolds Tobacco, Marysville, Washington
Trade Marketing Representative: March, 2005 - November 2007
Responsibilities included selling and implementing comprehensive merchandising contracts, building win-
win relationships with established and non-established accounts and growing RJ Reynolds share of market
on investment and support brands.
*7 WOW (We Own Winning) Awards from management and peers.
*Exceeded product availability goal by obtaining a 99.4% and 99.5% the past two years.
*Successfully gained partnerships with difficult accounts through persistence and credibility.
*Completed RJ Reynolds Win-Win Selling Training course.
*Completed The Edmunds Group Leadership training.
Labatt USA, Seattle, Washington
Sales Specialist: May, 2003 - September, 2004
On-premise sales position for developing and maintaining the Labatt USA portfolio. Secured partnerships
with restaurants and night clubs, to increase sales volume. Set promotions in order to raise awareness
of the brand portfolio to the consumer. Set up and execute staff incentives to increase sales.
*Consistently showed ability to build strong relationships with difficult to penetrate accounts.
*Completed the Labatt USA Successful Selling training course.
*Conducted meetings with distributor sales representatives to efficiently market our products.
Seattle Seahawks, Seattle, Washington
Season Ticket and Group Sales Representative: June 2000 - October 2002
Responsible for season ticket and group sales. Cold called local and
national companies in Canada, Idaho, Oregon, and Washington. Created and mailed season ticket and group
flyers to prospective buyers. Further customer service for existing clients. Utilized Onyx CRM for
tracking contacts and clients.
*Achieved over 100% on cold call goals.
*Salesman of the Week awards.
*Coached newly hired sales representatives.
EDUCATION
Washington State University, Pullman, Washington
B.A. Sport Management - Minor Business Administration. May, 2000
ACTIVITIES AND HONORS
Member of Coug Guys and Gals at Washington State University from 1998 to 2000. Ambassadors of WSU
Alpha Tau Omega Junior of the Year
Alpha Tau Omega Trainer
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