Sherry O'Neal

**** ***** **. ***. * # ***,

Thornton, Co. 80260

303-***-****

abhdg6@r.postjobfree.com

Profile

Excellent communication and interpersonal skills. Interacting with diverse

populations.

Work well independently or as a team member.

Multi- task,loyal, dependable, resourceful employee.

Good keyboarding skills - 98% accuracy; computer literate.

Areas of Expertise

Customer Service

Assisted clients and the public at busy offices in financial institutions.

Pre-qualified home buyers on an automated dialer system at nationally based

realty.

Provided detailed information, answered questions and recorded complaints

from international home buyers.

Performed telemarketing services to identify prospective mortgage, Lilly

pro-con manufacturing software, ADT burglar alarm appointments and home

improvement customers.

. Utilized Goldmine and Peachtree and advox Systems to schedule

appointments, telemarket customers.

. Waited on counter customers, operated cash register.

. Interacted with customers and staff delivering cars/auto parts.

CLERICAL & OFFICE SUPPORT

. Answered busy telephones (10 lines) and provided detailed customer

information.

. Performed data entry job duties; typed messages; maintained files.

. Researched accurate data, filed information, faxed communications.

. Scheduled appointments in busy loan office; performed follow-up calls

ASSEMBLY

. Operated die cut machine; assembled surgical sheets and medical/dental

products.

. Operated and inspected molded machine plastics. Packaged and labeled

parts for shipping.

. Packed and shipped merchandise from assembly lines. Ticketed

merchandise.

. Operated Seiki equipment, drilled pieces, inspected parts. Operated

punch press. Riveted parts. Cleaned parts on Time Saver; shield

tester; metal stamping.

. Responsible for operating robotic welder; sanded, stamped, riveted

metal parts. Cleaned and inspected parts before boxing and tagging.

Packaged parts and labeled for shipping.

Security Guard - Drive and walk property. Lock and unlock doors at

appropriate times. Daily reports, assist clients by phone or in person.

Multi-client properties.

Office team Customer Service Rep 2010 - 2011 Recurring status

Bolder Calls, Customer Service Rep 2009 - 2009 Long term job

opportunity arrived, left with re-hire status.

US Securities, Security Guard 2009-2009 Personal time off due to

parent hospitalization and recovery.

Medical Assembly. Medical Concepts Development. 2006 - 2008. Laid off,

hiring freeze and moved out of state.

Assembly Worker. Manpower, Burns Personnel, Midwest Staffing, 1st Choice

Staffing, 2004 - 2005 Temp positions only.

Assistant/Customer Service. Liberty National Mortgage; Allstate Home

Mortgage. 2005 - 2006 Out of business.

Customer Service. Marc- On International. ATM Financial. 2002 - 2004.

Out of business

Assembler, Welder, Inspector. Taber Bushnell Inc. 2000 - 2002 Laid off

due to company bankruptcy.

Driver/Auto Part Delivery. Just In Time Delivery, All Pro Auto Parts

1996-1999 Out of business.

References furnished upon request

[pic]Always remember... When one door closes, another door opens!

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