Customer Service Medical
Resume:
Sherry O'Neal
Thornton, Co. 80260
**********@*****.***
Profile
Excellent communication and interpersonal skills. Interacting with diverse
populations.
Work well independently or as a team member.
Multi- task,loyal, dependable, resourceful employee.
Good keyboarding skills - 98% accuracy; computer literate.
Areas of Expertise
Customer Service
Assisted clients and the public at busy offices in financial institutions.
Pre-qualified home buyers on an automated dialer system at nationally based
realty.
Provided detailed information, answered questions and recorded complaints
from international home buyers.
Performed telemarketing services to identify prospective mortgage, Lilly
pro-con manufacturing software, ADT burglar alarm appointments and home
improvement customers.
. Utilized Goldmine and Peachtree and advox Systems to schedule
appointments, telemarket customers.
. Waited on counter customers, operated cash register.
. Interacted with customers and staff delivering cars/auto parts.
CLERICAL & OFFICE SUPPORT
. Answered busy telephones (10 lines) and provided detailed customer
information.
. Performed data entry job duties; typed messages; maintained files.
. Researched accurate data, filed information, faxed communications.
. Scheduled appointments in busy loan office; performed follow-up calls
ASSEMBLY
. Operated die cut machine; assembled surgical sheets and medical/dental
products.
. Operated and inspected molded machine plastics. Packaged and labeled
parts for shipping.
. Packed and shipped merchandise from assembly lines. Ticketed
merchandise.
. Operated Seiki equipment, drilled pieces, inspected parts. Operated
punch press. Riveted parts. Cleaned parts on Time Saver; shield
tester; metal stamping.
. Responsible for operating robotic welder; sanded, stamped, riveted
metal parts. Cleaned and inspected parts before boxing and tagging.
Packaged parts and labeled for shipping.
Security Guard - Drive and walk property. Lock and unlock doors at
appropriate times. Daily reports, assist clients by phone or in person.
Multi-client properties.
Office team Customer Service Rep 2010 - 2011 Recurring status
Bolder Calls, Customer Service Rep 2009 - 2009 Long term job
opportunity arrived, left with re-hire status.
US Securities, Security Guard 2009-2009 Personal time off due to
parent hospitalization and recovery.
Medical Assembly. Medical Concepts Development. 2006 - 2008. Laid off,
hiring freeze and moved out of state.
Assembly Worker. Manpower, Burns Personnel, Midwest Staffing, 1st Choice
Staffing, 2004 - 2005 Temp positions only.
Assistant/Customer Service. Liberty National Mortgage; Allstate Home
Mortgage. 2005 - 2006 Out of business.
Customer Service. Marc- On International. ATM Financial. 2002 - 2004.
Out of business
Assembler, Welder, Inspector. Taber Bushnell Inc. 2000 - 2002 Laid off
due to company bankruptcy.
Driver/Auto Part Delivery. Just In Time Delivery, All Pro Auto Parts
1996-1999 Out of business.
References furnished upon request
[pic]Always remember... When one door closes, another door opens!
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