Human Resources Manager

[pic]P.O. Box ***** . Marina Del Rey, CA *****

310-***-**** . ********@*********.***

Results-driven HR leader specializing in high-volume Employee Relations,

Policy / Procedure Development, Strategic Analysis / Planning, Process

Improvement, Benefits Administration, and Regulatory Compliance eager to

contribute 10 years' experience toward optimizing an employer's success.

[pic]Profile of Qualifications

. Top performer who makes decisions to reflect positively on business

efficiency and team satisfaction, along with supporting quality staff

recruitment that encourages diversity, low turnover rates, and high

levels of company loyalty.

. Integral leader who excels in policy / procedure development, training

programming, and regulatory compliance.

. Excellent communicator who uses appropriate interpersonal relations

styles and techniques to gain acceptance of ideas or plans, including

modifying personal behaviors to accommodate tasks, situations, and

individuals involved.

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Key Areas of Expertise

Employee Relations New Hire Orientations Regulatory Compliance

Correspondence Drafting

Employee Recruitment Benefits Administration Strategic / Data

Analysis Executive-Level Relations

Training / Development Procedure Development Labor / Employment Law

Business Communications

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Career Highlights

. Decreased workers' compensation premiums from $1.4 million to $284,000 by

implementing companywide safety training processes, innovative systems,

and incentive programs while showcasing how safety affects the bottom-

line.

. Improved staff relations by implementing companywide complaint boxes to

encourage open communications between managers and employees, along with

allowing expression of grievances to improve overall operations.

. Enhanced team morale by organizing and managing company picnics, trips to

theme parks, and holiday parties.

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Professional Synopsis

Employee Relations Consultant II, World Savings / Wachovia Bank / Wells

Fargo Bank, Irvine, CA 2007 - 2010

. Utilized broad scope of industry knowledge and business acumen to support

a Western Region in ensuring fair employment practices by providing

objective and trustworthy resources to foster organizational core values,

including coaching managers and employees on employment, policy

interpretation, and procedure application.

. Interfaced among staff and management to effectively resolve HR-based

challenges, along with using applicable state and federal laws regarding

business policies, procedures, and strategic priorities to ensure

seamless operations.

. Supported adjustments to new work structures, processes and requirements,

and cultures for managers and teams.

. Identified key issues, problems, and opportunities; compared data; and

delivered solutions-focused HR results, including developing and

promoting collaborative relationships to meet and / or exceed workplace

goals.

Human Resources Manager, CCL Tube, Carson, CA 2001 - 2006

. Applied dynamic leadership talents toward providing HR and employee

relations support, including overseeing new hire / termination processes,

conducting performance and merit / bonus reviews, training management

teams, handling benefits administration, and developing and implementing

multi-department instructional programs.

. Handled companywide open enrollment, employee surveys, and internally-

sponsored activities and events, along with running comprehensive

reports, salary data analysis, and turnover statistics using ReportSmith

and JDE.

. Submitted workers' compensation claims, maintained OSHA logs, and

attended depositions and unemployment hearings, along with partnering

with safety committees for the development of a company Safety Evacuation

Plan.

Executive Assistant, Razorfish, Los Angeles, CA 2000 - 2001

. Strategically steered executive-level administrative services by managing

senior staff calendars, handling travel arrangements, organizing meeting

agendas, and distributing project plans with detailed updates and

presentations.

. Generated monthly reports / graphs encompassing procurement, billing,

service repairs, and reimbursements.

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Education & Technical Summary

B.S., Business Administration (Human Resource Management Emphasis) New

York Institute of Technology

Extensive Business Management / Administration Coursework Santa Monica

College

Microsoft Windows 98 / 2000 . Microsoft Office Suite . Lotus Notes .

Clientele . Support Magic . HR Toolkit

Internet Applications . SAP . EMS . Clarify . FileMaker Pro . ADP .

ReportSmith . E-Time . JDE . PeopleSoft . H2

Shae'Neisha K. Johnson

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