Customer Service Technical Support

Quinci Hambrick

**** * ****** **. ***, UT *****

**************@*****.***

Tel: 801-***-****

Personal Statement

I am a highly dedicated and persistent individual. I am ambitious and very experienced in

customer service, secretarial work, and finishing the task at hand. Despite these facts, I am always

open and excited to learn new material and to give my best effort to produce the greatest possible

product.

Work Experience

Technical Support (May 2011- Present)

Teleperformance USA, Salt Lake City, UT

Job description: responsible for handling customer concerns regarding FiOS TV products such as

voice features, data, and video. Trouble- shooting and using a variety of computer- based

programs in order to ensure complete customer satisfaction and solving their problems with our

products.

Leasing Consultant (Sep 2010- Jan 2011)

Sandpiper Apartments, Holladay, UT

I was responsible for answering phones, taking prospecting residents on community tours,

providing them with information on our apartment homes, and handling resident concerns. I also

dealt with monthly rent, filing, and typing and going over lease documents.

Leasing Consultant (May 2009- Aug 2009)

Monarch Meadows Apartments, Riverton, UT

I was responsible for answering phones, taking prospecting residents on community tours,

providing them with information on our apartment homes, and handling resident concerns. I also

dealt with monthly rent, filing, and typing and going over lease documents.

Leasing Consultant (Sep 2006- Dec 2007)

Foothill Place Apartments, Salt Lake City, UT

I was responsible for answering phones, taking prospecting residents on community tours,

providing them with information on our apartment homes, and handling resident concerns. I also

dealt with monthly rent, filing, and typing and going over lease documents.

Education

Bachelor of Elementary Education (Jan 2007- May 2010)

Southern Utah University, Cedar City, UT

GPA: 3.7

Bachelor of Elementary Education

Area of Specialization in Integrated Studies

Dean’s List

Member of multiple on- campus organizations

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