Billy Gregg

**** ******* ***** ********, ** ***** h: 623-***-**** m: 623-***-****

abhden@r.postjobfree.com

Objective: To work in an atmosphere that enables me to utilize my skills, and abilities in

helping bring hope to people in need, experienced leadership to those in direct care, and

innovation, creativity and integrity to its management team.

Skills Profile

Excellent Communicator / Employee Relations / Training & Development / Operations

Management

Human Resources Management / Staffing Solutions / Program Development / Safety Training

Case Management / Crisis Prevention - Intervention / Assessment / Admissions /

Policy & Procedure Writing / Logistical Coordination / Project Management

Independent Consultant

12-10 to Present

• Treatment Consultant for clients seeking intervention, treatment and aftercare accountability.

• Family Coaching- guiding families through the process of treatment and post-care relations.

• Agency consultant in program creation, admissions and marketing, services development,

and staffing

Program Director

Admissions Coordinator

Gatehouse College Campuses- 6 Month Transitional Living for Young Adults ages 17 to 25

Prescott, AZ 7-09 to 11-10

• Management of 36 bed transitional living program for young adult men and women

• Supervise, train and review all house managers and interns.

• Coaching residents and families in times of crisis and assisting them to make healthy

choices.

• Consult and coach families to support residents without sabotaging growth toward

independent adult living

• Assist residents in resume building, job interviewing, work ethic and job performance

• Aid residents in applying for college, class registration, and timely academic reviews and

coaching

• Ensuring client safety and welfare during length of stay

• Develop new program strategies and improve program quality and retention

• Observe, monitor, analyze, anticipate and respond to client behavior and prevent potential

crisis situations.

• Facilitate house and community meetings and process groups

• Provide classes for social skills, budgeting, time management, study skills, test taking, dating

classes, etc.

• Act decisively and creatively within company policies and procedures and document

outcomes.

• Interview and assist residents exhibiting suspicious, inappropriate, deviant, abnormal

behaviors, enforcing rules and providing discipline and correction.

• Develop and implement intervention strategies to cultivate learning and change for

challenging behaviors.

• Role model ethical and moral life choices and conduct.

• As part of the management team ensure compliance with policies and procedures and

review efficacy of care during client’s length of stay.

1

Billy Gregg

1139 Skyview Drive Prescott, AZ 86303 h: 623-***-**** m: 623-***-****

abhden@r.postjobfree.com

• In charge of admissions process for all of Gatehouse Academy’s transition programs in

Arizona, New Mexico and New York

Assistant Program Director

Family Communications Director

Transition Admissions Coordinator

Gatehouse Academy- Twelve month treatment program for young adults

Wickenburg, AZ – 5-05 to 7-09

• Supervise, direct, and manage interdepartmental relations for Residential, Case Management

and Clinical areas

• Develop new program strategies and improve program quality

• Critique and implement ethical communication guidelines and training protocols between

professionals and clients

• Coaching residents and families in a time of crisis and assisting them to make healthy

choices.

• Recruited to expand department’s performance and bridge together diverse clinical and

residential departments.

• Lead large teams toward building and maintaining strategically supportive relationships with

parents and families of change-resistant clients.

• Conduct interventions on prospective clients

• Provide escort services for clients headed to treatment

• Navigate through complex, dysfunctional family patterns to assist family members to

function in concert with program philosophy.

• Observe, monitor, analyze, anticipate and respond to client behavior and prevent potential

crisis situations.

• Act decisively within program policies and procedures and accurately document outcomes.

• Interview and assist residents exhibiting suspicious, inappropriate, deviant, abnormal

behaviors.

• Develop and implement intervention strategies to cultivate learning and change for

challenging behaviors.

• Role model ethical and moral life choices and conduct.

• Document daily client progress and prepare reports on family progress.

• Supervise, coach and encourage subordinate employees during their shift.

• As part of the management team ensure compliance with policies and procedures.

• In charge of admissions process for all of Gatehouse Academy’s transition programs in

Arizona, New Mexico and New York

Senior Youth Program Supervisor

Crisis Intervention Trainer

Florence Crittenton -Residential program for pregnant or homeless teenage girls

Phoenix, AZ 7-03 to 7-04

• Recruited to author and actuate training policies and procedures for acquiring national

program accreditation.

• Responsible for Interviewing, hiring, training, scheduling and supervising a team of 45

Behavior Health Techs.

• Ensure that clients are provided care in a manner that considers safety, client rights,

cleanliness, and comfort.

2

Billy Gregg

1139 Skyview Drive Prescott, AZ 86303 h: 623-***-**** m: 623-***-****

abhden@r.postjobfree.com

• Maintain a therapeutic residential environment at all times.

• Establish procedures and communicating daily with clients, other residential staff, therapist

and agency nurse.

• Provide residents with positive guidance, role modeling, re-direction and behavior

management.

• Role model appropriate boundaries and relationships.

• Ensure that daily activities and incidents are documented in compliance with all regulations.

• Ensure standards of care are maintained.

• Observe and analyze resident behavioral and physical health to enable appropriate

intervention and prevention.

• Assist in de-escalation and stabilization of residents in critical situation.

• Certified Trainer of non-violent crisis intervention techniques for physically subduing violent

clients.

• Author reports and document critical incidents to deliver to the courts, state licensure,

county probation department, Child Protective Services, etc.

• Maintain and manage contracts with temporary employment agencies, ensuring customer

service excellence

• Specialized in regulatory, licensing and accreditation compliance.

Behavior Health Technician

ADAPT- IOP and Long-term aftercare & relapse prevention program specializing in

medical/professional EAP Clients

Phoenix, AZ 8-02 to 7-03 Part-Time

• Co-Facilitated IOP groups

• Facilitated aftercare relapse prevention groups

• Identify relapse risk factors, design and implement action plans with client

• Implementation and documentation of treatment plans

• Communicate client progress with employers, courts and probation officers on regular

intervals

Program Director, HR/Recruitment-Training Specialist, Unit Manager

Phoenix Adolescent Recovery Center – Residential substance abuse and behavioral treatment

center

Chandler, AZ – 12-98 to 7-03

• Key team member in transforming small drug treatment center into one of Arizona’s largest

programs.

• Tailored program standards and practices to safely grow to help higher acuity clients.

• Interview, hire, train, schedule and supervise up to 80 direct care staff.

• Designed policies and trained staff to reduce seclusion/restraint incidents by 90%

• Review employee grievances and create solutions that improve staff relations

• Define and direct new standards of health and safety of clients and staff to grow the

company 100%

• Perform functional behavioral analyses and devise individualized strategies for cultivating

changed lives.

• Assist in monitoring applications and contracts as required by state, county, tribal, and

federal agencies.

3

Billy Gregg

1139 Skyview Drive Prescott, AZ 86303 h: 623-***-**** m: 623-***-****

abhden@r.postjobfree.com

• Prepare licensing and accreditation materials and ensure programs are in compliance with

regulatory criteria.

• Certified Trainer of non-violent crisis intervention techniques.

• Ensure physical techniques are carried out safely and humanely.

• Debrief critical events and facilitate team building and supportive learning.

• Perform Quality Assurance studies and affect key policy and procedure changes.

• Assisted in Weekend Family Workshops and weekly process groups.

• Improve cultural competence amongst diverse client and staff populations.

• Specialized in regulatory, licensing and accreditation compliance.

Facilities Manager

Gallagher & Kennedy, PA Law Firm

Phoenix, AZ – 12-94 to 12-98

• Facilities manager for 5th largest law firm in Arizona

• Provide high caliber customer service to attorneys’ and their assistants in demanding work

environment

• Manage accounts and contracts with all vendors of for all products and services

• Evaluate vendor performance, set goals, collaborate solutions

• Research and develop competitive vendor bids, negotiate contracts, cultivate loyal relations.

• Asset & materials management- needs assessment, cost containment, budgets, inventory,

location tracking.

• Maintain the highest quality of all office space and equipment.

• Coordinate logistics for law office mergers and moves.

• Coordinate logistics and operations for remote “war room” action centers for out-of-state

cases.

• Organize event catering and entertainment for in-house and off-site marketing events

BHT, Shift supervisor

PARC Place – 12 step substance abuse program for adolescents

Phoenix, AZ 5-92 to 12-94

• Role model appropriate behavior to clients with behavioral and substance issue

• Co-facilitate process groups and family workshops

• Facilitate didactic groups

• Anticipated and intervened escalating client behavior with non-physical approaches

• Observe and document to treatment plans progress and challenges of client behavior

Counselors Aide

The Ranch Adult 12 step treatment for alcohol and drug addiction

Desert Hot Springs, CA 7-90 to 2-92

• Shift supervisor of evening shift

• Monitor program compliance of 40 male and female adult clients

• Assist clients through “cold turkey” detoxification process

• Facilitate discussion groups on topics of relapse prevention, 12 steps, spirituality, life skills,

etc.

• Document client progress

• Discuss, plan, and implement treatment plans as part of multi disciplinary team

4

Billy Gregg

1139 Skyview Drive Prescott, AZ 86303 h: 623-***-**** m: 623-***-****

abhden@r.postjobfree.com

Education / Training

• Undergraduate/Graduate studies- Phoenix/Scottsdale Community Colleges and Arizona State

University

• Dialectical Behavioral Therapy – Over 24 hours of training

• Trainer Therapeutic Crisis Intervention – Cornell University

• Trainer Non-violent Crisis Intervention – Crisis Prevention Institute

• Trained CPR, First Aid, Universal Precautions, HIPPAA and Self Administration of Medications

• Proficient in MS Word, Excel, Outlook, Internet Explorer, Photo Shop

Letters of recommendation attached below

November 14, 2010

Dan D. Sours, MC, LPC

Clinical Director

Gatehouse Therapeutic Health Services

159 W. Wickenburg Way, Wickenburg, AZ 85390

Phone: 928-***-**** – business

602-***-**** - cell

Email: abhden@r.postjobfree.com

To Whom It May Concern:

I have known Billy Gregg for approximately 5 years. Originally he was working directly

with clients as a sponsor/residential advisor and in a Team Lead position. As a team lead

person he had direct weekly contact with families to report on how their son or daughter

was doing in the recovery community. The skills that he demonstrated in this area of

responsibility made him a natural choice for the position of Director of Family

Communications.

In his new Director position he became part of the Management Team and its weekly

meetings. He always made important contributions to the leadership process. He

demonstrated patience, good boundaries, respect of coworkers and earned an appreciation

from others for his follow through in his area of responsibility. He was always a part of

team conference calls with family members that included the clinical director, program

director, primary therapist, staff psychologist and our psychiatrist. His dependability and

leadership qualities then led to his placement as the director of the Gatehouse residential

college campus in Prescott, Arizona.

His knowledge of addictions, relapse prevention and family dynamics has been valuable

in educating families about the addiction process. The families and their resident attend 3

family workshops during their 1-year program. The survey responses by family members

and residents have always been of the highest regard for his knowledge and interpersonal

relationship skills.

5

Billy Gregg

1139 Skyview Drive Prescott, AZ 86303 h: 623-***-**** m: 623-***-****

abhden@r.postjobfree.com

He has been a very valuable addition to the Gatehouse staff. His enthusiasm provides for

a team spirit that is important for morale. I would highly recommend Billy to anyone

who is looking for leadership, honesty and integrity in an employee.

Dan D. Sours, MC, LPC

Clinical Director

Gatehouse Therapeutic Health Services

November 15, 2010

To Whom It May Concern:

I have known and worked with William Gregg for the last four years.

William, for the first three years, was in the role of Director of Family

Communications and my direct supervisor at Gatehouse Academy. Billy

then took a position with the company as the Program Director for

Gatehouse College Campus located in Prescott, Arizona.

In working with Billy I had found him to be insightful and solution oriented.

I also see him as receptive to ideas and feedback. I believe him to be a

positive leader as well as a remarkable co worker.

The knowledge he brings as well as the energy and enthusiasm will be an

asset to any work environment.

I would be happy to speak with you further as to any input you feel is

necessary.

Thank you,

Kenneth Dunlap

Dr. Kenneth Dunlap

6

Billy Gregg

1139 Skyview Drive Prescott, AZ 86303 h: 623-***-**** m: 623-***-****

abhden@r.postjobfree.com

Director of Family Communications

Gatehouse Academy

Cell: 928-***-****

John Ellis, MSW

Family Communications

Transitional Living Corporation

466 W. Wickenburg Way

Wickenburg AZ 85390

November 15, 2010

To Whom it May Concern

It is my privilege to recommend Billy Gregg to your organization for a leadership

position. Billy is a very dedicated individual who is committed to quality out comes via

strong management and leadership skills. In the period of two years I have known Mr.

Gregg, he was the Director of a highly successful Transitional Living Program for young

adults in Prescott AZ. His ability to provide excellent services and resolve resident and

family concerns was a definite strength during his employment.

Billy is a very motivated individual. His ability to network with external resources and

public service entities helped him to secure resources and supports for both the

organization and residents alike. He was also a key individual in the corporate structure

of the organization, and was highly respected by all employees regarding his knowledge

of chemical dependency treatment and aftercare.

I would recommend Billy Gregg without hesitation as a strong team player dedicated to

the organization and clients he serves. I found him to be highly ethical and responsible in

all of duties, and feel certain he will be an asset to your company.

If you would like additional information about Billy Gregg, you are welcome to phone

me directly at 928-231- 4174 during business hours.

7

Billy Gregg

1139 Skyview Drive Prescott, AZ 86303 h: 623-***-**** m: 623-***-****

abhden@r.postjobfree.com

Sincerely,

John Ellis, MSW

Transitional Living Corporation

8

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