Customer Service Sales

ELIZABETH ZUBIA

Email:

***********@*****.***

Phone: 909-***-****

Position of Interest:

Entry- Level

Skills:

I am detail-oriented, Self-motivated, with the abilities to adapt and

learn quickly in changing work environments, I can type 35-40 wpm,

enter data on a computer, scan documents, sort mail, answer e-mail,

file papers and reports, can answer and relay phone calls and take

messages, I can make travel arrangements and hotel reservations,

Work Experience:

Parent Volunteer, Phoenix Academy, Apple Valley, CA

Works with individual and or small groups of students to reinforce

learning of materials or skills introduced, Monitored work, corrected

papers, supervised curriculum-based testing and performed other duties

and assignments as directed by the certified staff.

Sales Associate, Macys, Rancho Cucamonga CA

Regular sales, customer service, cashier, processed cash, check, ATM,

and credit card transactions, and open/closed registers. Conducted

returns and credit approvals, recovered the floor, organized sales

floor tables, kept up with go backs and Re-tagged merchandise as

needed.

Sales Associate, The Children's Place, Ontario, CA

Regular sales, customer service, cashier, processed cash, check, ATM,

and credit card transactions, and open registers. Conducted returns

and credit approvals, recovered the floor, organized sales floor

tables, kept up with go backs and Re-tagged merchandise as needed, and

overnight floor sets.

Drafter, Utility Trailers Manufacturing, City of Industry, CA

Prepared and processed orders, estimated and calculated materials

needed, using a computer program provided. Created and or changed

drawings on a computer aided drafting

program.

Freelance Drafter, Los Angeles, San Bernardino, and San Diego

Counties

Contractors: MPD Designs, Scott's Construction Company, Dean Homes LLC,

etc.

Worked for three different contractors thru occasional face to face,

emails, phone, and fax, Performed field measurements and prepared

working sets of drawings for each project.

Customer Specialist-4 Star Cashier, Wal-Mart, Rancho Cucamonga

CA

Customer service desk; conducted returns, exchanges, regular sales,

money orders, money gram, carry out cash, check, ATM, and credit card

transactions, and open/closed registers Layaway; processed, canceled,

took daily inventory. Sales floor; assisted customers inquiries and

set up floor displays.

Home childcare, Ontario, CA

Took care of one to five children at any one time, planned their daily

activities. Conducted a scheduled for feedings and nap times. And

would provided first-aid and special needs of the children as needed.

Kept parents informed of` their child's daily activities and any

concerns.

Education/Training:

Bachelor's of Science Degree in Interior Design

Westwood College Upland, CA, May 2005

Hand Drafting Certificate

Alta Loma High School ROP Program, Dec. 1995

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