Manager Project

JAY R. POWELL

540-***-**** *********.*****@*****.*** 2850 Archer Street

Salem, VA 24153

SUMMARY _________________________________________

________________________________________

– RELATIONSHIP MANAGER – PROJECT LEADER –

– CONSENSUS BUILDER – ADULT LEARNING PROFESSIONAL –

Skilled relationship manager and expert communicator seeks opportunity to lead and strengthen a

successful HR operation. Offer: 15+ years of experience in leading organizational improvement and

strategic training initiatives.

PROFESSIONAL EXPERIENCE _____________________________

_____________________________

Staff Consultant 2007 – present

RWD Technologies, Inc. – Baltimore, MD

Consult with subject matter experts on system and process changes that impact their employees. Analyze

client training requirements and translate business needs into effective end user training solutions. Apply

various methods (conversational, analytic, etc.) to gather user requirements. Supervise teams of content

developers to create world class learning tools. Manage project lifecycle according to established milestones

and changing client needs.

Accomplishments

• Selected to oversee a key implementation phase at client’s United Kingdom facility as a result of

building strong relationships and driving consensus with business process leaders

• Received company’s uMatter! employee recognition award for noteworthy performance

• Won follow on project work with 2 different clients because of effective client relationships and the

high quality of my deliverables

Account Liaison 2007

Heartland Home Health Care – Roanoke, VA

Promoted company’s services to health practitioners and healthcare facilities. Communicated the value of

home health offerings to a diverse client audience across a variety of geographic regions.

Accomplishments

• Successfully reopened a dormant territory

• Developed new business by using my unique talents to creatively address customer needs

Graduate Instructor 2006 2007

Brigham Young University – Provo, UT

Customized curriculum to my own teaching style. Assessed student capabilities and tailored lesson delivery

to unique individual aptitudes.

Accomplishments

• Effectively and creatively addressed learning issues to turn under achievers into confident

performers

• Managed student progress against course objectives

• Published 2 new collections of original music arrangements

Operations Assistant 2005 2006

Ferguson Enterprises – Salt Lake City, UT

Monitored, analyzed, and reported on branch operations to general manager and operations manager.

Researched and resolved inventory discrepancies.

Accomplishments

• Fast track promotion to operations management function from warehouse handler

• Mentored new management trainees

Sales Representative 2000 2005

Sanofi Aventis – Roanoke, VA

Developed effective relationships with prescribers to increase pharmaceutical product market share.

Successfully launched two new products in territory.

Accomplishments

• Consistent top performer in district with primary product

• Proactively addressed negative marketing to maintain positive product growth

*Early career: worked for 9 years as a project manager from 1991 1999

EDUCATION _______________________________________

_______________________________________

M.B.A. (1997)

Brigham Young University

Provo, UT

Major emphasis: organizational behavior, business strategy

B.A. (1994)

Brigham Young University

Provo, UT

Major emphasis: music performance

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