Customer Service Sales

Sherelle smith

CELLULAR 510-***-**** . E-MAIL **********@*****.***

**** ** ****** ******.. *******, CA 94619

objective

Pursuing a position that I can utilize communication,

sales experience,organization, leadership skills, and

knowledge from previous work experiences.

education

California State University, East Bay (present-graduate

June 2011)

Hayward, CA

Major: Communication with concentration in Mass

Communication.

WOrk Experience

Google (Contract through Randstad)

San Jose, CA

Quality Control Operator ( September 2010-April 2011)

Worked on projects for Google included formatting

goodocs to fit on e-readers.

Edited more then 15 goodoc books weekly.

Identified critical problems and fixed errors.

Hennis & Marutiz (H&M)

Emeryville, CA

Part-Time Sales Advisor/Responsible (April 2008 - Aug

2010)

Responsibilities included customer service, cashier

management, inventory control, and sales promotion.

Implented ideas on merchandise set-up, to improve sales

up to 10% daily for the company.

Multi-tasked in a high volume working environment that

grossed over 100,000 weekly.

Welcomed and assisted in the training of new colleagues

Sears

Pleasanton, CA

Part-time Sales Advisor/Mattress Sales Advisor

(December2006-April 2008)

Greeted customers and provided accurate information on

daily sales and services available

Listened attentively and assisted customers that were

unable to find merchandise within the store

qualification

Three years of providing excellent customer service to clients with

professionalism, clear communication and patients

Coached new employees on the company's expectations, standards and goals

Good time management and muli-tasking skills

Contact this candidate