Manager Customer Service

Ayodele olusoga *** Stockton St. #*** ? Richmond,

VA 23224

? Cell: 951-***-****/571-***-****

(cell)

**.*******@*****.***

OBJECTIVE: Seeking an Entry Level or full-time position. Eager to

utilize over 6

years of customer service experience for the growth of the company.

Relevant A.J. WRIGHT, Richmond, VA 2010-2011

Experience LOSS PREVENTION DETECTIVE

Conduct surveillance to detect loss within stores' environment;

learned and used the latest in advanced interviewing and

interrogation techniques to effectively decrease shrink.

Conduct physical security checks. Make recommendations for ways

to prevent loss, adequate safety inspections, and communicated

hazards.

Participate in the training of new hire Associates to address the

areas of Loss Prevention.

Take an active role in identifying all forms of loss, motivating

shortage control involvement and helping to identify creative

shortage control solutions.

Responsible for heightening store Loss Prevention awareness

working in a multi-unit environment.

FEDEX CORPORATION, Richmond, VA 2008-2010

CENTER PRODUCTION COORDINATOR

Provide leadership to team members on an assigned shift

Direct work of other team members. Performs duties with only

minimal supervision by center manager and or assistant manager.

Defer decisions involving changes in center procedures to center

manager and or assistant manager.

Organize workflow to meet the customer needs.

FOOT LOCKER, Richmond, VA 2002-2007

CUSTOMER SALES REPRESENTATIVE

Dealt with many diverse customer inquiries while exhibiting great

customer services skills.

Handled multiple customers while operating cash register.

Processed shipment before dispatching merchandise towards the

sales floor.

Delivered security deposits at the end of the working day.

EDUCATION MEADOWBROOK HIGH SCHOOL, Richmond, VA

1997-2001

CHESTERFIELD TECHNICAL CENTER, Richmond, VA

1999-2001

JOHN TYLER COMMUNITY COLLEGE, Richmond, VA

2005-Present

SKILLS Bilingual, advanced diploma in Computer Information Systems.

Versatile and personable with the ability to work in a team

environment. Efficiently identify and resolve problems with

available resources. Reliable worker and eager to independently,

or in a team setting, learn new skills rapidly.

Contact this candidate