Michael Doromal
**** ***** **** ****, ****** AZ *5339
Home: 602-***-**** Mobile 480-***-****
email: ********@*****.***
Executive Summary
Account Executive with extensive experience in managing multiple Fortune
500 companies focused on corporate card and B2B products. Manage portfolio
of $300MM with 95% of the accounts being B2B. Graduate of General
Electric's Technical Leadership Program (2002) and Black Belt Certified
with GE Medical Systems in 2001. Bachelor of Science degree in Chemical
Engineering from San Jose State University, May 2000. Army veteran with
strong leadership, analytical and interpersonal skills.
Professional Experience
American Express: World leader in the credit card / charge card industry
with $31B in revenues and over 61,000 employees worldwide.
GE Corporate Payment Services operated as a corporate card and electronic
settlement provider of choice for companies and organizations. It offers
corporate travel, purchasing, one card, fleet vehicle, controlled value,
and stored value/payroll card payment systems. Purchased by American
Express in 03/2008
Manager of Account Development, American Express Global Commercial Card
(February 2004 - Present)
Relationship manager for portfolio exceeding $300 million dollars,
consisting of B2B, purchasing, and travel cards. Work with Treasury,
Purchasing and Accounts Payable groups, in various industries including
healthcare, to streamline business processes. Conduct annual business
reviews for clients at the C level and coordinate internal resources to
maintain client and business profitability. Cross-sell suite of financial
products to increase penetration of existing product lines and drive top
line growth. Coordinate internal resources to ensure seamless
implementation of card products to include file discussions, payment
arrangements to enable quick ramp up of charge volume. Re-signed 100% of
key accounts to long-term contracts, and maintained an average of 90%
retention of accounts in portfolio. Self-starter, work at home virtual
employee for 7+ years.
Successfully negotiated re-signing of major record label with a charge
volume of $12MM annually.
Led implementation of key B2B product at major airline that will add over
$500MM in 2011 in top line growth.
Led implementation effort of B2B payment solution into a client's
purchasing system to streamline purchasing process for project buyers,
resulting in additional $20MM in charge volume and a reduction of 1000+
invoices in accounts payable.
Managed Catholic Healthcare West, Banner Health and Tuscon Medical Systems
General Electric - Hitachi, Nuclear Energy: GE-Hitachi Nuclear Energy
(GEH) develops advanced light water reactors (LWR) and offers products and
services used by operators of boiling water reactor (BWR) and pressurized
water reactor (PWR) nuclear power plants to improve efficiency and boost
output. General Electric, parent of GE-Hitachi, Nuclear Energy, had
revenues of $130B in 2010 and employs 287,000 people worldwide.
Project Manager / Engineer, GE - Hitachi Nuclear Energy: (2002 to 2004)
Directed analytical effort of GE's engineering staff for Asset Enhancement
Services projects, Hope Creek and Laguna Verde. Establish appropriate
relationship with project customer, regulatory bodies, and sub-contractors.
Provide strong communication interface among team members focusing on
schedule compliance and quality. Define, monitor and communicate project-
specific metrics for controlling overall project success.
Successfully completed feasibility project for Laguna Verde plant,
delivering $5MM to GE Energy.
Technical Leadership Program GE - Hitachi Nuclear Energy: Completed,
General Electric's rigorous Edison Engineering Management Development
Program June 2000-April 2002. Assignments while on training program
include:
Hardware Engineer: Hydrogen Water Chemistry (HWC). Sep 2001 March 2002
- Provided engineering support for development of Online NobleChemTM water
treatment application. Maintained design record files (DRF's). Verified
calculations used in determining chemical applications used onsite.
Technical Account Manager: Technical Projects. March 2001 - September 2001.
ITO/OTR
- Lead contact for plant managers needing service or technical
support.
Six Sigma Black Belt: GE Medical Systems: Probe manufacturing: October 2000-
March 2001
- Quality leader for new acquisition (Diasonics) and was
responsible for achieving 95% Green Belt Certification for all
new employees.
Field Assignments: Dresden Nuclear Power Station: September 2000 - October
2000; Clinton Nuclear Power Station (March 2002 - April 2002). Online
NobleChemTM water treatment applications.
Internship: GE - Hitachi Nuclear Energy: Online NobleChemTM Research: June
1999 - June 2000
Worked 20 hours a week while attending school full time. Conducted research
to mitigate Inter Granular Stress Cracking and Corrosion (IGSCC) within the
internals of a nuclear reactor. Designed and maintained circulation loops.
Organized and presented data to senior engineers. One of two nominees for
GE's SICCA award. (Student Intern/Co-op Corporate Award)
Combat Engineer US Army: Fort Bliss, El Paso, TX: October 1992-January 1995
Active Duty, Honorable Discharge
Provided tactical support to ensure rapid and safe movement of troops
within the battlefield. Constructed military structures i.e. bridges,
minefields, barbed wire fences etc. Scouted terrain for optimal avenues of
movement. Trained new personnel in military duties. Repaired and maintained
vehicles, weapons, and communication equipment.
Formal Education
Bachelor of Science in Chemical Engineering (2000)
Charles W Davidson College of Engineering, San Jose State University, San
Jose CA
Vice President, San Jose State student chapter AICHE (American Institute of
Chemical Engineers) 1999-2000
Additional Courses
Leadership Essentials & Impact (GE University; Crotonville, NY) (2000)
Six Sigma Black Belt Training, DMAIC (Define, Measure, Analyze, Improve,
and Control) (2000)
Principled Negotiations (2001)
Advanced Boiling Water Reactor Training (2000)
KOALA-T Project Management Training Course (2002)
Sales Essentials (2002)
Skills
Strong oral, written communication, and critical thinking skills. Self-
starter and results oriented team player. Army veteran with strong
leadership, team building, organizational, analytical, planning and
interpersonal skills. Resourceful and adaptable. Proficient in various PC
applications such as Windows, MS Office Suites (Power Point, MS Word, MS
Excel). Lotus Notes. Experience in Minitab 12.0. Virtual employee.
Awards and Volunteer History
Regular volunteer at Dress for Success Phoenix (2009 - Present)
President - Sierra Vista Home Owners Association (2010-Present)
Youth coach for Laveen Youth Football Association and Saint Francis Xavier
Athletic Association (2008- Present)
APAF (Asian Pacific American Forum) Chairperson for Professional
development, Jan 2003-Jan 2004 (GE Nuclear Energy)
Awarded Army Commendation medal, and 2 Army Achievement medals for
outstanding achievement in field operations.