Real Estate Customer Service

J une

*, ****

SOLEDAD WH ITNEY

***** *** **** **********, ** 92675

Summary: Extensive customer and public relations in the sales and service

i ndustry. Excellent communications skills and focus on the importance of how

to make a company succeed with strong work ethics.

Job Objective: A challenging position in the business/ financial area.

Work Experience

02/03 – 09/07 Dove Corporation, Santa Ana, CA

Sr. Loan Officer

Duties: Sub-prime, Prime, FHA, Pre-Approvals for first time home buyers,

Cold call telemarketing, Established business relationships with Realtors,

M aintained cliental th rough referrals and repeat customers, Analysis of the

Real Estate values, Generate own cliental, Able to provide an exceptional

customer service, Loan document packing, Would manage more than 20 loans

per month, Par potential clients and offer them Alt A paper, or sub-prime

p roducts, Opening-closing Escrow, Following up on all orders with lenders,

B ilingual English / Spanish, Microsoft Word, Microsoft Excel, Calyx point

( Real Estate program ), In ternet navigator.

02/03 – 09/07 California Home Realty, Santa Ana, CA

Real Estate Agent

Duties: Provide the best areas and available homes for possible home buyers,

supervise the beginning of a new escrow and follow instruction of the

p urchase agreement, obtain listings and advise sellers in how to sell their

houses in a short t ime.

Education

Real Estate license: 1998 Rancho Santiago College

Universidad Autonoma de Mexico College, Mexico: Two years of Politics

Science.

Additional Skills: Bilingual, Spanish & English.

In addition, I offer a comprehensive knowledge of numerous investments tools

and the ability to deliver products and services seamlessly to customers. My

p rofessional experience, combined with my dedication and enthusiasm,

should enable me to make an immediate and valuable impact on you

organization.

02/08 – 05/09 Orange County Realtors, Santa Ana, CA

Real Estate Agent

To continue offering Professional duties and up dates skills to my buyer’s

and seller’s regarding the new changes of the Real Estate Market.

02/08 – 05/09 Promerica Funding, Santa Ana, CA

Sr. Loan Officer

Duties: To obtain the best program available to the client, to explain the new

guide lines of the new Lender’s conditions, and to deliver a successful closing

t ransaction.

07/10 Present New Centu ry Realtors, Santa Ana, CA

Real Estate Agent

Duties: Guiding new buyers in to the process of the changing of the Real

Estate Market, under the new process of a buying a property th ru a Short

Sale, REO, and regular sales.

Helping sellers on obtaining information regarding a process of the Short

Sale, when they feel they need my help is their professional Agent. And

advising regular sellers of the actual value market, with a many tools and

experience that I can provide for them

Sincerely,

Sr, Loan Officer,

Soledad Whitney,

Cell 714-***-****

*********@*****.***

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