Project Manager Mental Health

David Salmon, MSW, PMP

*** * ***** ***, ****** AK 99645 907-***-**** (Home) 907-***-****

(Cell) ***********@*********.***

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Education:

Master of Social Work, University of Washington, Seattle, Washington -

1990. Emphasis on Children, Youth and Families.

Career-specific, job-related training and skills:

. Project Manager for Alaska Division of Juvenile Justice's re-design of

its Juvenile Offender Management Information System

. Business Analyst and Design Manager for Alaska's Statewide Automated

Child Welfare Information System (ORCA)

. Project Management Professional certification and member of Project

Management Institute

. Many continuing education courses to maintain licensure as a clinical

social worker (LCSW) 1992-2006

. Practicum supervisor and provider of clinical supervision for social work

students 1999-2002

. Lecturer at University of Alaska's Southeast and Mat-Su Valley campuses -

1996-2002. Excellent oral/written communicator.

. Proficient in Microsoft Project, SQL Server Management Studio, Visual

Studio, Reporting Services, Microsoft Office Suite including Outlook,

Visio, Access, Word, Excel, Publisher and PowerPoint

Employers:

Employer: Alaska Dept. Of Health & Social Services, Juneau and Anchorage,

Alaska - since March 1998

Job Titles: Social Worker, Juvenile Probation Officer, Business

Analyst, Design/Test Manager, Project Manager

Employer: Tongass Community Counseling Center, Juneau, Alaska - August

1994 - March 1998

Job Titles: Program Director, Executive Director

Employer: Covenant Children's Home & Family Services, Princeton, Illinois

- July 1990 - July 1994

Job Titles: Treatment Unit Coordinator

Positions Held:

Project Manager - 9/1/2006-present - State of Alaska Division of Juvenile

Justice - Salary $7088/month.

In 2006 I accepted the challenge to act as Project Manager for the

Division of Juvenile Justice to upgrade their existing information system

to a web-based system. This included adding new functionality, reworking of

the database architecture and a full data conversion. I worked through all

phases of the project including all project management process groups. I

guided a team of DJJ staff and contractors through the processes of:

. identifying stakeholders, collecting requirements and defining the

project scope,

. determining the budget, creating the contract, establishing

deliverables for each phase of the project, selecting a vendor,

. acquiring and developing a project team, chairing weekly project

management meetings, establishing policy for an advisory group and

creating a change control process and board,

. planning for communications, human resources and procurements,

. monitoring and controlling the schedule, costs, scope and assuring

quality,

. analyzing and responding to project risks and managing stakeholder

expectations,

. testing and approving deliverables and developing a training plan for

the entire Division,

. and closing the contract and negotiating a maintenance and enhancement

contract with the vendor.

As Project Manager I have guided the Division through the numerous

challenges of managing the competing demands of scope, time, cost and

quality that have presented themselves. These have included:

. quality service delivery to slow-speed, rural Alaska locations

connected to the network via satellite,

. tension over data consumption needs of state office versus data entry

duties of front-line workers,

. requests for increase in scope midway through the project,

. coordinating statewide training for 400+ people with Alaska's unique

geographical challenges,

. a buy-out of the vendor by a competitor and funds not yet payable to

the contractor expiring at the end of the fiscal year,

. a shortage of labor on the project team and the challenges of using

volunteer testers and temporarily reassigned workers,

. overly optimistic timeline projections by the contractor,

. delays between training and implementation of the new system,

. leadership change resulting in a major component being scrapped as it

was nearing completion,

. coordinating with partners agencies who consume our data and helping

them through the transition to the new system.

Other projects I have overseen or are underway for the Division

include:

. the selection, configuration, deployment and upgrade of room check

system/database used at eight facilities around the state,

. development of a web-based information system for use by Alaska's

Independent Youth Court agencies,

. training of Divison staff in video-conferencing and tracking of

frequency, location and purpose of use,

. replacement of aging desktop and laptop computer hardware including

definition of an image of needed software.

Design/Test Manager - 3/1/2003 - 8/31/2006. State of Alaska Office of

Children's Services - Salary $5200/month.

After fifteen years in the social services field, including five years

as a Social Worker and Juvenile Probation Officer for the State of Alaska,

I was asked to join a team of Subject Matter Experts advising the

development of a Statewide Automated Child Welfare Information System

dubbed the ORCA Project. This comprehensive SQL database with a web-based

user interface was built in large measure with federal funds and replaced

numerous aging, stand-alone, mainframe databases.

I started as a Subject Matter Expert and Business Analyst in the

fields of Social Work and Licensing, acting as liaison between policy

makers and practitioners in child protection/welfare on the one hand and

software engineers, programmers and database administrators on the other.

The task was to adapt an existing Power Builder system used by the state of

Wisconsin for Alaska's business practices. I was with the project from

award of the contract to a vendor, through design and testing, training,

implementation, user acceptance, maintenance and support phases. I was a

chief trainer during the implementation phase and transitioned into the

role of Design/Test manager and wrote the chief design documentation for

new enhancements to the system and mapped out test strategies including

test plans and scripts.

Juvenile Probation Officer/Social Worker - 3/16/1998 - 2/28/2003. State of

Alaska Office of Children's Services & Juvenile Justice.

I began my career with the State of Alaska in 1998 investigating

reports of child abuse and neglect, evaluating risk to children,

developing, implementing and evaluating case plans, and collaborating with

other agencies. I gave testimony in Child In Need of Aid proceedings in

court. I supervised visits between children and parents, handled

requests/demands from clients, attorneys, judges, supervisors, and

community agencies. I had to understand and implement Alaska statutes and

agency policies and procedures and maintain thorough, detailed

documentation.

From March 2000 to May 2002 I elected to work in the child welfare arm

of the agency which included collaborating with tribes, families and

service providers to develop case plans, decide on permanency goals and

placement for children, and facilitate permanency by motivating and

monitoring parents and/or by developing alternative permanent homes. Other

duties include guiding caretakers through guardianships and adoptions,

preparing cases for review by internal case reviewers, reporting to the

court on progress toward permanency goals, identifying funding, placement

and treatment resources for special needs children, stabilizing placements,

and chairing and participating in multidisciplinary case meetings regarding

clients.

From May2002 through February 2003 I worked for the Alaska Division

of Juvenile Justice as a specialized mental health juvenile probation

officer as part of a federal grant funded position. The program was aimed

at helping juvenile offenders remain successfully placed at home. I was

teamed with a mental health clinician to conduct intensive home-based

counseling-probation interventions with a small caseload of delinquents

with mental health or substance abuse issues and their families

Executive Director/Program Director - 8/14/1994- 3/15/1998. Tongass

Community Counseling Center - Juneau, Alaska.

As Program Director I supervised clinicians in providing treatment

interventions to perpetrators of domestic violence and sexual assault in

community- and corrections-based settings. I was also a therapist in sex

offender treatment program. I evaluated program effectiveness, created

quarterly reports to funding sources, did grant writing, public speaking,

evaluated employees, and did program development. I was interim Executive

Director from August 1995 until March 1996. During this time I also

independently performed emergency on-call mental health evaluations at the

local hospital, including decisions on voluntary and involuntary

commitments.

Treatment Unit Coordinator - 7/1/1990 - 7/31/1994. Covenant children's Home

and Family Services - Princeton, Illinois.

I designed and implemented a residential treatment program for

adolescent sex offenders within a residential treatment center for

emotionally-disturbed, behavior-disordered youth. I supervised adolescent

treatment professional staff; provided individual, group and family

therapy; wrote progress reports and discharge summaries; and conducted

treatment planning sessions and case reviews.

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