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Administrative Assistant Customer Service

Location:
Philadelphia, PA, 19104
Posted:
June 10, 2011

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Resume:

Janine N. Beckles

**** ****** ****** (*nd Fl), Philadelphia, PA 19104

646-***-****; *************@*******.***

EDUCATION

Southern Methodist University, Dallas, TX

****-**** *.*. ** Sociology, December 2005

. Emphasis on social justice and criminology

B.F.A. in Dance Performance, May 2004

. Studied Classical Ballet, Modern Techniques- Graham and Horton, Jazz

EXPERIENCE

Professional Ballet and Modern Dancer, Dallas Black Dance Theatre

2005-2010

Lead dancer for the company performing solos in various ballet and modern

dances

Dance Teacher, Dallas Black Dance Academy

2005-2010

Taught students from the ages of three to sixty-five years old

Worked in the Academy office answering telephones, receiving messages,

filing

students' paperwork. Assisting parents with the student and teacher

meetings

and coordinating the assistants.

Sales Associate and Lead Cashier, H& M (Clothing Store)

2004-2005

Assisting customers find garments, helping new hires with the orientation

process

Call Center, Office of Alumni Donations

2004

Solicitating donations and data entry for Southern Methodist University

Administrative Assistant, Student Center Customer Service Desk

2002-2003

Answering telephones, assisting visitors find areas on campus.

Administrative Assistant, Meadows School of the Arts Office

2000-2002

Resolving a range of administrative problems and inquiries

Schedule and coordinating meetings for the director

SUMMARY OF QUALIFICATIONS

. More than 3yrs of experience

. Strong ability to lead and train staff as well as students

. Excellent ability to gather and analyze statistical data and generate

reports

. Ability to communicate effectively, both orally and in writing

. Excellent ability to solve problems

. Ability to make administrative and procedural decisions plus

judgements

. In-depth receptionist skills

Technical Skills

Microsoft Office XP, Excel, Word, Powerpoint



Contact this candidate