Customer Service Data Entry
Resume:
DeNeatra Roney
**** ****** **. *** ***. Dallas, TX 75237
*******@*******.***
Objective Seeking a position with a company that will allow me to fully
utilize my communication, organizational, and problem solving
skills
Seeking a Secretarial position in which I can utilize my
extensive office expierence, communication, and accounting
skills to benefit the organization
To obtain an Office/Clerical position in which my customer
service, bookkeeping, personal, clerical and general office
skills will contribute to greater office efficiency and
productivity
Seeking a Word Processing Secretary position which will
require me to utilize my computer knowledge, strong people
skills, organizational abilities, and business experience
Skills Excellent Organizational Telephone Answering
Skills Word Processing and Typing
Strong Customer 10-Key
Relations Skills Filing
Computer Proficiency
Data Entry
Computer: SAP, CRMS, Microsoft Word,CIABS, Familiar with a
variety of software including WordPerfect Office, Microsoft
Office, and Excel.
Experience Call Center June
City of Dallas, Dallas, TX 2007-Present
Handled all word processing and typing.
Entered data for reports, entered in service
request for city departments Answered the
telephone and represented the company in a
professional and businesslike manner. Dispatched
emergency calls to city departments
Retail Feb
Wal-Mart Supercenter, Dallas, TX and Cedar Hill, 2004-June
TX 2007
Maintain orderly appearance of register area and
supplies stocked.
Ensure that each customer receives outstanding
service by providing a friendly environment,
which includes greeting and acknowledging every
customer, maintaining outstanding standards,
solid product knowledge and all other aspects of
customer service.
Answers routine billing questions/issues from
customers
Receives and processes all payments according to
standard procedures.
Data Entry Jan 1999-Feb
Rone Security 2003
Compile, sort and verify the accuracy of data
before it is entered.
Locate and correct data entry errors, or report
them to supervisors.
Maintain logs of activities and completed work.
Read source documents such as canceled checks,
sales reports, or bills, and enter data in
specific data fields or onto tapes or disks for
subsequent entry, using keyboards or scanners.
Load machines with required input or output
media such as paper, cards, disks, tape or
Braille media.
Education High School
Cedar Hill High School
Diploma 2003
References Gerika Norris
Armod Guillory
Dallas, TX
Garland, TX
Customer Service
Kristen Ritcher
Michelle Frank
Plano, TX
Arlington, TX
Customer Service
Contact this candidate