High School Quality Control

JEANNINE E HARMON

**** ****** **** *** ***

Gary, IN 46403

Phone: 219-***-**** or 219-***-****

***************@*****.***

Objective

To obtain an office support staff position where I can use my skills and

expertise to benefit your company.

Abilities

. Excellent verbal, computer and written skills,

. Type 75 WPM, Able to use all office equipment

. BI (Business Intelligence)

. Excellent quality control

. MS Office Suite

. 12 years of perfect attendance

Employment History

Front Desk Clerk

02/2010 - Present Mosley Motel Gary, IN

Assist customers with checking in and checking out

Assist customers calling in with information and directions

Fill out reports for housekeeping and maintenance

Problem solve with any customer concerns or needs

Lab Assistant

10/2007 - 12/2008 Don Levy Laboratories Crown Point, IN

. Receive food samples from clients via, company drivers, UPS, and FED-EX.

. Take temperature of food samples and set up for processing

. Label food samples and complete paper work

. Typing, filing, preparing invoices

Food Steward

03/2006 - 08/2007 Speedway/SuperAmerica, L.L.C Hobart, IN

. Maintained coffee and fountain machines and roller grill

. Greeted and assisted customer with menu items

. Provided ample food supply for "rush times"

. Restocked and rotated deli foods and items

. Checked food temperatures and freshness

. Maintained clean and safe work environment

. Honored food regulations, passed monthly inspections

Repair Administrator

01/2000 - 06/2004 Union Tank Car Company East Chicago, IN

. A/R for all chargeable repairs invoiced by the repair shops, mobile units

and mini shops.

. Maintain and update customer information across three separate databases.

. Assist repair shops with the accuracy and uniformity of billing repair

cards prior to invoicing.

. Determined creditworthiness of potential new customers through use of the

Dunn & Bradstreet Reports.

. Assist external customers on procedures relating to damaged railroad

cars.

. Process invoices and generates monthly reports. Maintain ledger of

chargeable repairs.

. Implemented various presentations on different projects as assigned.

. Responsible for supplying information to shop for the scrapping,

dismantling or repair of tank cars.

Chargeable Repair Admin/Purchasing Assistant

01/1989 - 12/1999 Union Tank Car Company East Chicago, IN

. Responsible for being the liaison between damaged railroad tank cars

owners and repair people.

. Initiated all joint inspection certificates

. Followed through for final payments, concerns, grievances

. Assigned project numbers and maintained repair status paperwork by

project.

. Maintain accurate vital monetary information in excess of 1 million

dollars per month

. E-mail all correspondence to proper parties for repair

. Listened and reported all discrepancies and concerns

. Knowledgeable in company policies and regulations

Education History

High School Diploma, West Side Senior High School, Gary IN

Ivy Tech State College, 2 Years of College: Court Reporting, Gary IN

University of Phoenix - Currently Attending

Certifications

11/2002 Rockhurst University, Collecting Accounts Receivable

06/2001 Union Tank, Service Excellence

03/2001 Union Tank/Vital Learning, Number Skills

08/2000 Union Tank/Development Dimensions International: Leadership

Communication Skills

Honors

Numerous awards from Union Tank Car Company

Additional Information

Available to start work immediately.

References Available on Request

Contact this candidate