JEANNINE E HARMON
Gary, IN 46403
Phone: 219-***-**** or 219-***-****
***************@*****.***
Objective
To obtain an office support staff position where I can use my skills and
expertise to benefit your company.
Abilities
. Excellent verbal, computer and written skills,
. Type 75 WPM, Able to use all office equipment
. BI (Business Intelligence)
. Excellent quality control
. MS Office Suite
. 12 years of perfect attendance
Employment History
Front Desk Clerk
02/2010 - Present Mosley Motel Gary, IN
Assist customers with checking in and checking out
Assist customers calling in with information and directions
Fill out reports for housekeeping and maintenance
Problem solve with any customer concerns or needs
Lab Assistant
10/2007 - 12/2008 Don Levy Laboratories Crown Point, IN
. Receive food samples from clients via, company drivers, UPS, and FED-EX.
. Take temperature of food samples and set up for processing
. Label food samples and complete paper work
. Typing, filing, preparing invoices
Food Steward
03/2006 - 08/2007 Speedway/SuperAmerica, L.L.C Hobart, IN
. Maintained coffee and fountain machines and roller grill
. Greeted and assisted customer with menu items
. Provided ample food supply for "rush times"
. Restocked and rotated deli foods and items
. Checked food temperatures and freshness
. Maintained clean and safe work environment
. Honored food regulations, passed monthly inspections
Repair Administrator
01/2000 - 06/2004 Union Tank Car Company East Chicago, IN
. A/R for all chargeable repairs invoiced by the repair shops, mobile units
and mini shops.
. Maintain and update customer information across three separate databases.
. Assist repair shops with the accuracy and uniformity of billing repair
cards prior to invoicing.
. Determined creditworthiness of potential new customers through use of the
Dunn & Bradstreet Reports.
. Assist external customers on procedures relating to damaged railroad
cars.
. Process invoices and generates monthly reports. Maintain ledger of
chargeable repairs.
. Implemented various presentations on different projects as assigned.
. Responsible for supplying information to shop for the scrapping,
dismantling or repair of tank cars.
Chargeable Repair Admin/Purchasing Assistant
01/1989 - 12/1999 Union Tank Car Company East Chicago, IN
. Responsible for being the liaison between damaged railroad tank cars
owners and repair people.
. Initiated all joint inspection certificates
. Followed through for final payments, concerns, grievances
. Assigned project numbers and maintained repair status paperwork by
project.
. Maintain accurate vital monetary information in excess of 1 million
dollars per month
. E-mail all correspondence to proper parties for repair
. Listened and reported all discrepancies and concerns
. Knowledgeable in company policies and regulations
Education History
High School Diploma, West Side Senior High School, Gary IN
Ivy Tech State College, 2 Years of College: Court Reporting, Gary IN
University of Phoenix - Currently Attending
Certifications
11/2002 Rockhurst University, Collecting Accounts Receivable
06/2001 Union Tank, Service Excellence
03/2001 Union Tank/Vital Learning, Number Skills
08/2000 Union Tank/Development Dimensions International: Leadership
Communication Skills
Honors
Numerous awards from Union Tank Car Company
Additional Information
Available to start work immediately.
References Available on Request