Customer Service Maintenance

Amelia Daleo

[pic]

*** *** ****** . ****-*****, NJ 07075 . 201-***-**** .

**********@*****.***

[pic]

PROFESSIONAL EXPERIENCE

Antico Stone- Carlstadt, NJ; June 2007 - Present

. Manage all executive duties such as scheduling meetings and

transportation

. Working closely with all levels of management, as well as heavy

contact with high end clientele on a daily basis

. Prepare all paperwork including data entry, daily sales reports,

updating tax certificates, and account maintenance

. Oversee all customer service issues

Quest Title Agency, Inc.- Hackensack, NJ; September 2005 - June 2007

. Administer all executive duties as well as scheduling large meetings

and transportation for executives

. Close contact with lenders and attorneys for mortgage preparation

. Responsible for all commitment binders and title policies, spell

checking them and making sure that they were current

. In charge of sending orders to surveyors for property checks

Atlanta Corporation- Elizabeth, NJ; April 1994 - December 1994

. Provided administrative support for two Vice Presidents

. Duties included ordering products from suppliers overseas guaranteeing

that products arrived to their destination on time and with the proper

documentation to cross the border

. Handled general secretarial work (phones, faxing, copying, filing)

including correspondence and spreadsheets as needed

Swiss Rose International- Moonachie, NJ; July 2000 - April 2004

. Extensive customer maintenance control that involved entering,

invoicing, and tracking orders, all while providing excellent client

services

. Oversaw all buyer service issues, such as complaints, missing items &

defectives, as well as issuing credits to deserving accounts

. Worked directly with the warehouse and the trafficking department

daily to make certain that orders were on the correct trucks going to

the right customers

. Other responsibilities included checking and posting all products that

were on FDA hold

Betson Imperial- Carlstadt NJ; March 1998 - June 2000

. Provided support for all international customers

. Responsible for order entry, shipping parts, and overseeing product

inventory

World Savings Bank- Hasbrouck Heights; June 1990 - February 1998

. Supervised payroll for all employees, also scheduled and organized

vacation/personal time

. In charge of daily operations including opening customer savings

accounts, closing accounts of the deceased, and IRA maintenance

. Responsible for opening and closing the bank each day

[pic]

SKILLS

. Experienced in Microsoft Excel, Outlook, and Quick Books

. Learn quickly, ambitious, and hardworking

. Well spoken and responsible; respectful and polite

. Work well with others and also alone with very little guidance

. Able to create and maintain long lasting professional relationships

[pic]

REFERENCES UPON REQUEST

Contact this candidate