Manager Quality

Daniel R. French

**** **** ***** * Hudson, Ohio *4236 * 330-***-**** or 330-***-**** *

abhd92@r.postjobfree.com

QUALITY MANAGER: CORPORATE, DIVISION, PLANT, COORDINATE MEASUREMENT

SYSTEMS, ISO MANAGEMENT REP /

PROGRAM-PROJECT DEVELOPMENT MANAGER, / SR. QUALITY ENGINEER / METROLOGY

TECHNICIAN

Senior Manager with strong experience in manufacturing, quality management

/ systems / engineering / inspection, program development and human

resources development. Perfect track record acquiring ISO / AS / QS

certifications. Lean manufacturing, continuous improvement, process

engineering, supplier development. Entire career using GD&T, AIAG, APQP,

PPAP, Six Sigma, DOE, Gage R&R, PFMEA, SPC, Corrective / Preventive Action,

8-D, 5-Why, 5-Steps and audits.

Objective

Contribute to business growth by providing leadership in a quality

organization. Obtain a position with a company interested in improving

quality, minimizing loss and increasing profits. Contribute to bottom line

by visibly moving the key measures while continually improving the

productivity and capability of technical resources through mentoring,

motivation and quality initiatives. Work for a company having unyielding

integrity, commitment to performance and thirst for change.

Accomplishments

Tenacious Resourceful Problem-Solver who combines technical knowledge and

business acumen to deliver results.

. 20 yrs of quality management experience and working knowledge combing

through MIL-Stds, ASME codes, and NDT.

. New Technologies: research and purchase metrology products and equipment,

(i.e., X-ray Fluoroscope, CMM, software).

. Relentlessly overcome obstacles in creating and maintaining four ISO / AS

/ QS-9000 Quality Management Systems.

. Take initiative to review DOD Military Contracts, create template and a

library resource for staff to be successful.

. Develop in-process work instructions for technicians to achieve desired

quality objectives and reduce cycle times.

. Create quality plans and audits on CTQ key mechanical inspections and

electrical tests resulting in 100% lot acceptance.

. Assembly line troubleshooter: (cause enumeration) use 8D to identify root

cause and effective corrective action. Resolve MRB activities. Develop

Pokayoke solutions for assembly fixtures.

Persuasive Client-Focused Communicator with proactive approach and strong

written and verbal communications skills.

. Hire, train, motivate, and induce loyalty in diverse multi-cultural multi-

lingual union and non-union workforces.

. Grew sales up to $2 million per year through QMS audits as performed by

Fortune 500 customers resulting in Certified Supplier status.

. Called upon numerous times to step in and change the organizational

attitude toward quality, overhaul existing systems, empower the staff,

and implement state-of-the-art quality management systems and practices.

Very comfortable and effective in this change agent role.

Dynamic Innovative Leader adept at planning, streamlining, delegating,

driving productivity, and enhancing profitability.

. Won exclusive contracts for all products of multiple customers by

delivering defect-free assemblies on-time.

. No HR Dept. upon hire. As HR Manager, cut "revolving-door" from over 40%

to fewer than 5% by creating corporate Employee Handbook, Drug and

Alcohol Policies & Procedures, and Job Descriptions. New culture focused

on OSHA compliance, safety & good housekeeping practices and employee

satisfaction.

. Team leader, trainer: ISO AS QS Internal Audits, GD&T; SPC; perform

Calibrations per ANSI Z-540, ISO 9001 & use of hand-held, electro-

mechanical gages; and CMM. Supplier / Customer PPAP; PFMEA; Flow Chart;

and Control Plans.

Internationally Seasoned Personable Team Player with program management and

multiple Quality plant successes.

. Plan, orchestrate, develop, and schedule global suppliers on hundreds of

new projects, from: RFQ, selection, through delivery.

. Visit global suppliers and phone 24/7 to solve quality/production issues.

. Improve quality and delivery by 60% using approved manufacturing plants

in India and China.

Creative professional and decision-maker with broad hands-on quality,

engineering and design-for-manufacturability capabilities, MRP-II, ERP,

KANBAN, JIT, BOM, general software package familiarity, and good computer

skills. Focus attention towards meeting deadlines and maintaining budgets.

Career Overview / Corporate and Entrepreneurial Experiences

Empire Die Casting company Macedonia, OH 2/2011 -5/2011

Account Manager, Project Engineer

. Review customer 3D model and 2D drawings, suggest changes for ease of

manufacture.

. Develop time lines, lead project APQP, input pricing and delivery into

B&L database

. Solicit bids, select and work with supplier for the design and build of

cast die; trim die; shot sleeve, and gages

. Direct tool room and process engineers as needed to keep projects on

schedule

. Solve customer issues on mature accounts for quality, price and delivery

Prospect Mold, Inc. Cuyahoga Falls, OH 9/2008 -10/2010

Quality Manager, Coordinate Measurement Systems

. Compiling inspection data and reporting previously took 5 to 7 man-hours.

Led a team of engineers and IT personnel and communicate the needs and

vision thereby resulting in a reduction of process time by 50% with fewer

errors.

. Customer Source Inspection (CSI) was unstructured, lasted 2 man-days.

Studied customer requirements, developed lists and worksheets that boil-

down the customer requirements. Retrain staff. Reduce CSI time 75%, to

just a man-day.

Artisan Industries, Inc. Streetsboro, OH 9/2006 - 9/2008

ISO / Management Representative

. Two-Plant Company not ISO Certified. Develop, document, implement and

maintain Quality Management System and train employees. Led Internal

Auditing. Manage corrective action process and Management Reviews.

Efforts resulted in a certified QMS for both Plants to ISO 9001 in six

months.

Quality Engineer

. Perform QE activities and led continuous improvement activities on all

manufacturing processes.

. Led Contract Review, ECN's, Quality Planning, Internal Audits, and

champion of Corrective Action activities.

Ohio Gasket & Shim Co. Inc. Akron, OH 4/2002 - 6/2006

Corporate Quality Manager (4 Divisions) & ISO Representative

. Old Quality Management System unwieldy upon hire. Re-wrote QMS to half-

the-size. QMS certified to ISO & AS.

. Communicate need, develop policy, objectives and led new continuous

improvement teams, KAIZEN-Blitz, etc.

. Efficiency and effectiveness of staff meetings, low. Take lead to create

data-driven technical reporting, by department.

. No work instructions for Temporary Hires. Led effort to document

production procedures, and photograph processes.

Early Career Summary-1981/2001

Employer Size: small private entrepreneurial business; up through and

including a Fortune 500 corporation.

Experienced in the following Industries

5-Axis CNC Machining (T&D); Precision Grinding; LASER Cutting; Metal FAB,

Assy., Welding; Plastics (Injection Mold);

Microwave Filter (DOD); Electronics (LAN Systems); Short Run Metal

Stampings; Tier II .Stampings & Assy.; Lost-wax Investment Die-Cast; Global

Sourcing; Paperboard conversion

Experience in metallic and nonmetallic processes and their secondary

operations serving the Aerospace; Military; Automotive, and; Commercial

industries. Manage or supervise up to seven (7) direct reports.

Career Titles

Corporate Quality Manager (3 Divisions); AS & ISO Management

Representative; Senior Quality Engineer; Product Manager; HR Manager;

Metrology Technician, Mechanical Technician, Materials Analyst; Finish

Department Supervisor, Lead Inspector.

Education

State University of New York, Morrisville, NY

Associate in Applied Science: Mechanical Technology (Plastics Technology)

Jan-1979 to Jan-1981

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