Customer Service Medical
Resume:
T iffaney L. Davis
Dallas, Ga. 30157
T *******.******@*****.***
Objective
To obtain a challenging position where skills in customer service, staff support and operations
administration will be valuable.
Education
07/10- present Georgia State University
B iology-pre-med
College Preparatory Diploma
S kills Summary
H ighly motivated, excellent communicator, with leadership skills that is computer literate,
p roficient in Microsoft and Excel, and comprehension of extensive medical programs.
Work Experience
01/11-present Comcast, Alpharetta Ga
Telesales/Customer Service Representative
Upgrading Current customers
Selling new products
Resolving customer issues
Providing customer service
06/10- 03/11 Pharmacentra, Americus Ga.
Health Care Specialist
L iaison between patients and health care providers
Advocating for patients with the insurance companies
Assisting in enrollment for new patrons to medical programs
Communicating with pharmacies about distribution of certain prescriptions
06/08-05/10 Varzaal Gerard Law Practice, Cartersville Ga.
Personal Assistant
H andling telephone calls
Collecting case information
Operating facsimile and copy machines
P roviding direct customer contact
Supervising daily operations, including work flow delegation and administrative functions
Contributing to daily activities, investigating and resolving problems for smooth operating efficiencies
02/07-05/08 Cartersville Medical Center, Cartersville, Ga.
Personal Assistant
Accessing computer system to maintain patient records
Coordinating administrative policies
D irecting non-medical activities
M aintaining the office calendar
References
Courtney Mason
Pharmacentra
Supervisor
A mericus, Ga. 30719
Derrick Crosby
H iram High School
Social Studies Department Chair/ AP Govt. Teacher
Dallas, Ga. 30157
Leroy Coates
Comcast
Telesales supervisor
Alpharetta,GA 30157
Contact this candidate