Customer Service High School
Resume:
Staci J. Zalewski
*** **** **., ***. *, Marquette, MI 49855. ********@***.***, 989-***-****
Objective:
I am applying for the GIS Mapping Technician position and the Monitoring Coordinator position.
I am looking for a position that will allow me to use my educational background, the skills I have learned
from previous experience, and my ability to work closely with others to make a positive contribution to
the organization. I hope to secure a position in an environment which will allow me to improve my skills
and learn new ones.
Work Experience:
1) Student Call Center
Northern Michigan University
Marquette, Mich.
Duties include assisting office managers with data entry, writing and recording results from surveys
distributed to students on campus; calling former NMU alumni and parents of NMU students updating
them on current NMU happenings, and anything else that may be of interest to them.
2) Kohl’s Department Stores
Marquette, Mich.
April 2010- present (weekends)
Customer Service Associate
Duties include assisting customers with merchandise purchases and returns, credit cards and gift
registry; helping customers order merchandise that is not currently in stock from online or from
another store; assist customers with questions and helping them locate a certain item in the store;
handling cash and credit card transactions; perform end of day cash register procedures; manage
and handle fine jewelry transactions, and storage; help train new employees with opening and
closing guidelines and handling of certain procedures.
3) Hammond Bay Biological Station
Millersburg, Mich.
May 2006 – August 2006 (seasonal)
Student Research Assistant
Assist researchers and scientists with the USGS studying sea lamprey movement in the Great Lakes with
laboratory research. Duties primarily include collecting highly concentrated samples of water from sea
lamprey larval holding tanks using rotary evaporation; recording the amount collected daily and any
unusual occurrences or change in procedure from that day. Other duties include transportation of sea
lamprey to biological station, usually from fish processing plants where lamprey were accidentally
caught; also general maintenance, upkeep and cleaning of lamprey holding tanks and laboratory
equipment. This job required knowing the proper and safe handling, labeling, and storage of dangerous
materials in accordance with EPA regulations.
4) Michigan State University
Millersburg, Mich.
May 2002- August 2005 (seasonal May through August)
Sea Lamprey Research Technician
Assist graduate students and researchers from Michigan State University’s Department of Fisheries and
Wildlife stationed at Hammond Bay Biological Station in Millersburg, MI with field and laboratory
research. Duties include help set up equipment in preparation for experiments; collecting and recording
data from both observational and controlled studies; collecting and storing biological samples of sea
lamprey (blood and tissues); processing of blood samples by collecting blood plasma; handling sea
lamprey- sorting by sex, and level of maturity; and general upkeep and cleaning of holding tanks and lab
equipment. Required for this work was a workshop to learn the appropriate methods for the safe handling,
labeling, and storage of dangerous or harmful materials, in accordance with EPA regulations.
Education:
Northern Michigan University, Marquette, MI
Geographic Information Systems Certificate (graduated May 2011)
Northern Michigan University, Marquette, MI
Bachelor of Science in Physical Geography, minor in Political Science (graduated December 2010)
Relevant Coursework: Quantitative Statistics, Spatial Analysis, Remote Sensing, Aerial Photo
Interpretation, Computer Cartography, Biology I, Biology II, Ecology, Computer Science I.
Onaway High School- Earned High School Diploma May 2004.
4549 M-33 Hwy.
Onaway, MI 49765
Volunteer Work:
I have done various volunteer work for NMU’s youth science fairs, tournaments, and special events,
which makes for educational experiences for participating middle and high school students.
I volunteer with Kohl’s department stores sponsored community events, generally field trips and
workshops at the Upper Peninsula Children’s Museum in Marquette, Michigan.
I have also done international volunteer work in Australia during the summer of 2009-working alongside
conservation organizations which focused on habitat restoration, including native re-vegetation and exotic
species removal. I also worked closely with a team installing solar panels and building hiking trails.
Other Skills:
I have experience with computer programs, especially Microsoft Excel, Word, and PowerPoint; Statistics
software (SPSS); ERDAS IMAGINE remote sensing software; and ESRI software (ArcGIS, ArcMap, and
ArcScene) from taking GIS college courses.
I am able to work and get along with coworkers and I strive to complete a job that is required of me; I pay
attention to detail and aim to finish a job to the best of my ability. I am reliable and flexible and don’t
mind working unusual hours or under stressful circumstances and environments.
*References:
Brett Coleman
Kohl’s Department Store Manager
3000 US Hwy 41 W
Marquette, MI 49855
Nicholas Johnson
USGS Fisheries Biologist
11188 Ray Rd
Millersburg, MI 49759
Roger Bergstedt
Fisheries Biologist/Hammond Bay Biological Station
11188 Ray Rd
Millersburg, MI 49759
*Additional references available upon request.
Contact this candidate