Manager Customer Service

N geke Westbrook *** Sandstone D rive Vallejo, California 945**-***-***

7451

**** - * ****** - *** ***** Energy L LC - Overseer of the entire project. Formulated

t he business plan from start to finish. Organized a solid relationship with the city and

county of East Carbon since 2007 to stabilize the project. Handpicked the staff to enhance

success of the project. Audited five year Performa for distribution of product.

2003 - 2005 - VP, M idnite Express - M anaged the Northern California region of the

t ransportation company. Responsible for monthly, quarterly and annual P&L, editing of

scheduling of goods, earmarking all rules and regulations, while solidifying contracts with

major department stores.

2000 - 2003 -Customer Service Manager - I KEA Home Fu rnishings - M anaged a total

of 75 employees including six supervisors. Responsible for the budgeting of employee hours,

resolving any and all customer disputes at a managerial level, and also managed the entire

s tore in Emeryville one day a week as the duty manager. Received a manager of the Tertial

(Quarter) award once (was nominated seven t imes) and was nominated for Manager of the

year twice.

Business Skills

* 10 Years Executive Management Experience

*10 Years Commercial/Residential Real Estate Experience

*Closed a minimum of 10 t ransactions over $1,000,000

* Licensed by the Department of Real Estate since 2008 as a Real Estate Agent

* Computer literate in MS Word, Excel, and Power Point

Community Work

* Member of Abyssinian Baptist Church since 1998, Oakland, California, Dr. Kevin

D . Barnes, Sr. Pastor

* O rdained Deacon for 5 years (2006)

* Board Member for Contra Costa/ Alameda County H igh School All Star Game

* Liaison to Project Impact, a community group involved with rehabilitating

t roubled youths.

Salary Requirements

* Negotiable

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