Customer Service Sales

Mia Gruenberg

**** ****** ****** #*** *** Angeles CA

90068414-***-****(***.*********@*****.***

miafrances.com

EDUCATION

University of Wisconsin-Madison(2005-2009

B.A. Art History(Certificate Material Culture

EXPERIENCE

Showroom Intern

Community Service Showroom(Los Angeles, California(March 2011-present

(Organize showroom per designer line sheets.

(Aid in customer service-representing both the showroom & its brands.

(Create & update the showroom's social media presence.

Sales Associate

Nordstrom-Men's Furnishings(San Francisco, California(July 2010-March

2011

(Style outfits for customers based on needs & taste.

(Consistently meet goals while providing outstanding customer service to

a diverse clientele.

(Develop confidence in brand knowledge in order to sell high-end

merchandise.

(Work side-by-side with fellow employees, creating full wardrobes for

customers.

Fashion Merchandising Intern

Andres-Firenze(Florence, Italy(October 2009-February 2010

(Compile client orders & evaluate merchandise quality prior to packing &

shipping.

(Accompany owner on buying trips to various showrooms around Italy.

(Explore, research and critique trends for upcoming collections.

(Conduct market research on European brands in Asian markets.

Sales Associate

Jazzman, Inc.(Madison, Wisconsin(October 2006-August 2009

(Engage in customer service both in person & by phone.

(Style customers & design window displays.

(Prepare research & assist buyers in selecting next season's merchandise

selection.

(Institute framework for the store's website and social media presence.

(Coordinate Jazzman's collection for Mid-Winter's Night Dream fashion

show 2008

SKILLS

(Computer: Microsoft Word, Excel, PowerPoint, Photoshop

(Professional: Customer service, visual merchandising & creative design.

(Language: Proficient verbal & written communication.

ET CETERA

(Overall aesthetic inspired by art nouveau & bohemia with a dash of glam

-Gustav Klimt meets Janis Joplin.

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