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Customer Service Human Resources

Location:
Orlando, FL, 32825
Posted:
May 13, 2011

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Resume:

**** *** **., ***. *** Cell: 407-***-****

Orlando, FL 32825 Email:

abhd6e@r.postjobfree.com

ONLINE RESEARCH/STAFFING/RECRUITING

Over 11 years of Internet researching, staffing and business development

experience in executive search firms, HR outsourcing and consulting

companies. My specific skills include:

. Boolean Search Techniques

. Internet Job Posting

. Candidate Tracking and Database Management

. Developing Customized Online Recruiting Campaigns

. Reference Checking

. Finding Candidates for Hard-to-Fill Positions

. Internet Business Development/Lead Generation

. Phone Screening

. Client Consultation

. Ability to Work in a Fast-Paced Environment

TRIBUNE COMPANY/ORLANDO SENTINEL, Orlando, FL 2009 -

Present

A national multimedia company that operates businesses in publishing,

digital and broadcasting.

Talent Acquisition Specialist, Tribune Hiring Solutions

Provided full-cycle recruiting services to Hiring Solutions clients for a

variety of industries, from DoD contractors to retailers.

. Consulted with clients and developed customized online recruiting

campaigns to fit their hiring needs.

. Posted positions and sourced for passive candidates on job boards.

. Researched and recommended niche sites to clients and Managers to find

potential candidates.

. Gathered and used LinkedIn connections to find potential candidates.

. Phone screened selected candidates for clients to evaluate their

experience, technical proficiency, and communication skills.

. Followed up with clients regarding offers made to candidates.

. Provided training to other Talent Acquisition Specialists and Sales

Representatives.

. Proactively researched Internet job boards to generate business

development for Hiring Solutions products.

RESOURCES GLOBAL PROFESSIONALS, Costa Mesa, CA and Orlando, FL

2004 - 2009

A global professional services firm specializing in providing clients with

experienced consultants to assist across all parts of their corporate

structure.

Internet Sourcing Specialist

Provided Internet research and support to Recruiting Directors and Client

Service Directors.

. Researched Internet job boards and websites to find consultants in the

accounting & finance, information management, human capital, supply chain

management, legal and internal audit fields to provide assistance to firm

clients.

. Proactively researched Internet job boards and websites to generate

business development at companies targeted by Client Service Directors.

. Kept Recruiting Directors up-to-date on new Internet sourcing methods and

techniques.

. Trained new Internet Sourcing Specialists.

. Maintained resume database.

. Posted open positions on Internet job boards.

HR ADVISORS INC., Laguna Hills, CA

2003 - 2004

A Human Resources and recruiting outsourcing company.

Cybrarian

Provided Internet research and support to Recruiting Consultants. Provided

administrative support to HR Consultants and Executive Staff, including

document preparation, database maintenance, and travel arrangements.

. Created and prepared HR audits for clients.

. Performed reference checks for recruiters.

. Provided Internet searching and job posting for recruiters.

. Assisted in marketing of company services.

. Created PowerPoint presentations for President.

NATIONAL REGISTER COLUMBUS, COLUMBUS, OH 2000 - 2003

An executive search firm specializing in placing sales professionals.

Internet Researcher

Managed the entire Research Department, providing assistance to the

Recruiters by searching the Internet for qualified candidates, posting open

positions, and maintaining the company's candidate database.

. Added over 1200 candidates to NR's database within the first two

months of employment. 46 of the candidates that I found on the

Internet were placed by National Register in 2001, and 40 Internet

candidates were placed in 2002-20% of the firm's total placements for

both years.

. Seek out new job posting sites and resume banks for recruiters.

. Post open positions per recruiters' requests and log and code

candidates into NR's database.

. Work with NR's President to improve Internet Research processes and

procedures.

AON CONSULTING, FINDLAY, OH 1999 - 2000

The Human Resources and recruiting outsourcing branch of AON Inc.

Programs Associate

Provide recruiting services to 6 client sites within General Electric

Plastics. Recruited positions included technical, accounting, sales,

management, customer service, and human resources.

AMERICAN MUNICIPAL POWER-OHIO, COLUMBUS, OH 1998 - 1999

A non-profit electrical utility company.

Human Resources Assistant

Assisted the HR Director with various duties within the company's HR

Department.

SARCOM GLOBAL EDUCATION MANAGEMENT CENTER, COLUMBUS, OH 1997 - 1998

A national computer hardware, software, and IT training company.

Administrative Assistant

Assisted the Department Manager, Supervisors, and Customer Service

Representatives in a call center environment.

TRAINING AND DEVELOPMENT:

"The Role of the HR Assistant" seminar, 1998

Employers Resource, Columbus, Ohio

EDUCATION:

Ohio University, Athens, OH / B.A. - English Literature



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