High School Service Representative
Resume:
**** ****** ** **********, ** *****
Angela Salais 916-***-****
**********@*****.***
Objective
Professional, hardworking, positive individual with billing experience seeking a position which will allow
me to use my skills and capabilities to provide quality service.
Skills
Excellent phone communication Detailed and efficient
• •
Computer proficient Exceptional organization
• •
Excellent verbal and written skills Work independently and a team
• •
player
Related Experience
01/08-12/08 Kelly Services, Rancho Cordova CA
Telephone Service Representative
Duties: Received 80+ incoming calls, knowledgeable in several skill sets regarding Medi-Cal billing
and policies, documented entire phone conversations; assisted with other duties as needed.
Work History
07/00-07/02 Volunteers of America, Mather, CA
Support Staff
Duties: Supervised and observed students living at a transitional living site, documented
observations, created memos and incident reports as needed, escorted students for urinalysis
testing; various duties as needed.
06/96-12/00 Old Ironsides, Sacramento CA
Server
Duties: Open and closed restaurant for lunch M-F, greeted and seated customers, waited tables;
kept area clean, organized and stocked.
01/98-12/99 EPM Inc., Stanton CA
Retail
Duties: Open and closed gift shop, promoted products and services; kept store clean, organized and
stocked.
Education
ANTHEM COLLEGE – Sacramento, CA
Dental Assistant 2010
CHRISTIAN BROTHERS HIGH SCHOOL – Sacramento, CA
Graduated 1996
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