Customer Service Management

**** *. ***** ***** • GOODYEAR, AZ *****

PHONE 623-***-**** • EMAIL **********@*********.***

Joseph v. Garcia

Education

Estrella Mountain Community College 2009 Present

Associate’s in Arts in General Education, no emphasis at this time

Work Experience

Cactus League Spring Training March 2011 – April 2011

Phoenix, AZ

Beer Portable/Vendor

Used great personal interaction skills in providing customers with needs and beverages

Interacted contently with customers on a casual basis to enhance their experience at ballgames

Worked well with co workers and management to ensure products were served timely and efficiently

Worked well independently with minimal supervision

Completed monetary transactions between customer and vendor

Chipotle Mexican Grill July 2010 – February 2011

Avondale, AZ

Cashier/Waiter

Completed monetary transactions between the restaurant and customers

Maintained a clean and friendly environment in the dining room and patio of the restaurant

Communicated with customers and provided valued customer service in assisting with their needs

Handled incoming phone calls and provided assistance to customer inquiries

Interacted with co workers and management using good personal communication skills

Greeted customers and initiated casual conversation in order to enhance customer experience

Onsite Car Wash and Detail – Avondale Toyota August 2009 – June 2010

Avondale, AZ

Lot Attendant

Provided helpful service to clients with questions in regards to the state of their vehicles

Worked independently and completed tasks promptly within pre determined timeframes to ensure customer

satisfaction

Possessed the responsibility of transporting vehicles and assisted in repairing, washing, and detailing customer

vehicles

Skills

Possess strong verbal communication personal interaction skills

Interact well with teammates and management, and willing to take initiative in order to complete tasks as business

dictates

Proficient typing and basic computer skills

Customer oriented, dependable, and self motivated to succeed

2154 N. 135TH DRIVE • GOODYEAR, AZ 85395

PHONE 623-***-**** • EMAIL **********@*********.***

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