Customer Service Sales

Joshua D. Greenway

**** * ****** **. 336-***-**** (cell)

Raleigh, NC 27606 *******************@*****.***

Focus: Aggressive individual seeks a new dynamic career

utilzing strong interpersonal skills to establish

accounts and build a loyal client base.

Summary Team-oriented professional with the proven ability

to assess client needs to effectively promote goods

and services. Highly motivated self-starter with

strong interpersonal and persuaive communication

skills, a strong closer with the ability to

interact with all levels of the organization.

Possess skills to successfully manage multiple

priorities and meet critical deadlines to

effectively perform in a fast-paced environment.

Experience:

DSR Representative:

Time Warner are in charge with handling the first contact with

new clients, opening new channels of revenue for the

company and

handling rentenion ensuring less customer churn.

Skills:

Direct sales - meeting at weekly quota

Customer service - maintain customer loyality and

satisfaction

Techincal support

Processed revenue reports

Marketing and Marketing Supervisor:

Advantages inc. managing the team's work schedule and Inspires them

to meet Company Sales, Marketing, Merchandising

Goals.

Skills:

Trained new employees according to standard

operating procedures and practices.

Launched new and maintained several client accounts

dedicated to marketing campaigns.

Managed Sale goals to exceed the Account quota

requisites

Processed performance reviews and reports.

Marketing Representative:

Market Source maintaining responsblity to the store campaigns

driving sale requirements to meet the corperate

goals. Ensureing

the loyality of our corporate accounts.

Skills:

Managed account to ensure less cleints churn.

Customer service of cleints and customers.

Trained cash controller.

Promoted long-term goal of customer's loyalty and

satisfaction.

University of North Carolina of Greensboro

Education: Bachelor's of Arts and Sciences track, focus in

Information Security.

GPA: 3.66,

Wake Technical Commuinity College

Assocate in Applied Science of Information

Computer Skills:: technology,

Microsoft Office: Outlook, Excel, Access,

powerpoint, word, Learning Management System,

Sales Force, Windows 7, PowerPoint and usage of

Internet explorer,

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