Customer Service High School

Location:

Posted:

June 07, 2011

Joy Lee

*** ******** *** ( Maplewood, MN ***** 651-***-**** ( ***.***@****.***

Objective

Obtain a full time entry level position where I can utilize my clerical and

customer service skills.

Education

. 06/10 to Present - University of Phoenix, Phoenix, AZ: Business

Management

. 09/03 to 09/07 - Humboldt High School, St. Paul, MN: Diploma

Experiences

Teller

U.S. Bank, Maplewood, MN - March 2008 to September 2009

. Provide excellent customer service in person and on the phone

. Multi-task: Run transactions, answer incoming and outgoing phone

calls, process business change orders, customer complaints, etc.

. Control of ATM: Balance cash and stamps, increase cash, ATM deposits

from business and personal, handle incoming and outgoing cash

. Work Independently: Balance the coin machine, cash advances, money

grams, and file customer signature cards in proper order.

Sales Associate

Sears, Maplewood, MN - June 2007 to December 2007

. Organize stockrooms

. Assist with projects as required

. Rearrange garments

. Handle the cash register

Volunteering

Mt. Airy Food Shelf, St. Paul, MN

. Collect donations from people

. Handout food items to less fortunate families

. Stock items in the back room

Skills and Attributes

. Microsoft Word and PowerPoint, Adobe Photoshop 7.0, Internet Savvy, 10-

key

. Other Language Spoken: Hmong

. Dependable, honest, motivated, a team player, eager for a challenge

References Available Upon Request