Danae Henderson
***** ******* **. • Silver Spring, Md, 20906 Phone: 301-***-****• Email: **********@*****.***
QUALIFICATIONS SUMMARY: Strong written and oral communications skills. Strong ability to work in a fast paced environment, while
maintaining a keen sense of work ethic. Precise organizational, technical, interpersonal and time management skills. Confident, poised, and
articulate in interactions with individuals at all levels. Detail/Deadline oriented and resourceful in completing projects. Proven ability to
multi task effectively.
EDUCATION
Rockville, Maryland
Montgomery College
Major: Undecided September 2009 Present
Atlanta, Georgia
Bauder College
Major: Fashion Merchandising/Status: Sophomore April 2007 Sept. 2008
Atlanta, Georgia
Savannah College of Art and Design
Major: Fashion Design/Status: Freshman Aug. 2006 – April 2007
John F. Kennedy High School Silver Spring, Maryland
Diploma Received: May 2006
WORK EXPERIENCE
Receptionist
Bethesda, Maryland
The Jolie Day Spa
Oct. 2010 Present
Answered over 20 phone calls on an hourly basis and assisted clients with their scheduling and spa services.
o
Opened and closed spa
o
Greeted and checked in an average of 15 clients per hour and escorted them to the spa waiting area.
o
Update and Organize spa’s website and facebook page
o
Contact the media and clients for any upcoming company events
o
Sales Specialist
Bethesda, Maryland
Bloomingdales
Feb. 2009 Sep. 2010
Greet customers and ascertain what each customer wants or needs
o
Open or close register
o
Maintain knowledge of current sales and/or promotions
o
Recommend, select, and help locate or obtain merchandise based on customer needs and desires
o
Call in daily sale numbers to our regional manager
o
Check in new merchandise as well as updating current mark ups/mark downs
o
o Assisted with the change in floor plan
o Updated and created visual displays
Key Holder Atlanta, Georgia
Melrose July 2008 Dec. 2008
Served as a liaison between hundreds of customers and store management to provide detailed information on merchandise
o
and finding fashion solutions that best suit the customer needs while upholding the standards of the company.
Developed solid working relationships with members of the management team, peers, and clients on all levels
o
Designed and present daily set up visual displays for store’s merchandising floor
o
Stocked and maintained store merchandise and display areas
o
assisted in weekly inventory control as well as merchandise mark ups/mark downs
o
Oversaw and tracked the store’s daily received and transferred merchandise shipments
o
Produced sales averaging over 120% of set weekly quota
o
Sales Associate (Seasonal) Atlanta, Georgia
Aldo Oct. 2007 Feb. 2008
Greeted over 100 Customers on a daily basis and assisted them in identifying their shopping needs
o
Successfully interacted with hundreds of customers on a daily basis while assisting customers with making wise purchases
o
Met and maintained a weekly sales goal of over 115% percent of set quota
o
Replenished sales floor with current fashions suited to fit each customer’s personal needs.
o
Sales Associate (Seasonal) Rockville, Maryland
Lord & Taylor Department Store Nov. 2006 Jan. 2007
Greeted over 200 customers on a daily basis and assisted them in identifying their needs
o
answered questions regarding the store and as well as departmental merchandise
o
assisted in the effort to enforce departmental as well as store wide loss prevention
o
oversaw weekly departmental maintenance of floor fashion displays
o
Responsible for maintaining clean and orderly fitting rooms and conducting hourly checks to make sure they were up to par
o
by company standards.
Shop Assistant (Part Time) Silver Spring, Maryland
May 2006 Sept. 2006
Danette’s Hair Care
o Answered over 20 phone calls on an hourly basis and assisted clients with their scheduling and hair care needs.
o Greeted and checked in an average of 15 clients per hour and escorted them to the shop waiting area.
o Assisted master stylist with the shampooing and conditioning of client’s hair.
o Stocked, maintained and organized all company hair supplies on a daily basis.
Merchandise Intern Potomac, Maryland
Secrets of Fashion Oct. 2005 May 2006
o Responsible for the store’s daily received and transferred merchandise shipments
o Created set up visual displays for store’s merchandising floor
o Maintained clean and orderly fitting rooms and conducted hourly checks to make sure they were up to par by company
standards
o assisted in weekly inventory control as well as merchandise mark ups/mark downs
Danae Henderson
13124 Foxhall Dr. • Silver Spring, Md, 20906 Phone: 301-***-****• Email: **********@*****.***
Office Assistant Washington, D.C.
NAFFCCA (National Association of Former Foster Care Children of America) Nov 2005 March. 2006
o Developed effective working relationships with outside vendors and other organizations to improve community resources for
ILP program.
o Maintained and updated ILP notebooks for company usage.
o Assisted case managers with the set up of client case files.
o Input all client information into case management system for records purposes.
o Updated and prepared client orientation material for distribution.
o Created and maintained company resource binder to track pertinent case information.
o Responsible for compiling and updating all office internal records forms.
o Responsible for answering branch phones, faxing, filing, and other general office duties
COMPUTER SKILLS
Proficient in Usage of:
• Microsoft Office Suite •Microsoft Outlook •
REFERENCES
Available Upon Request