Customer Service Accounts Payable

Phanny Y. Ieng

***** ** ****** **. ***#**

Beaverton, OR 97008

360-***-****

********@*****.***

Summary of Qualifications

. Over 12 years of quality Customer Service, Billing, Collections and

Administration

. Extremely versatile and willing to contribute new ideas and concepts

. Great attention to detail, speed and accuracy

. Proficient in Microsoft Office, Excel, Access, PowerPoint, Outlook,

QuickBooks, Salesforce, Replicon, EZACH

Experience

ProKarma, Inc. Accounts Payable

06/10 - 3/11

. Full cycle Accounts Payable including expense reports, contract and

multi-office expenses

. Process timely weekly check runs and ACH transmittals

. Organize and catalogue a high-volume Incoming email account

. Create Purchase Orders on demand

. Reconcile monthly P-card receipts and electronic accounts under a

strict schedule

. Monthly General Ledger reconciliation and closing of Subcontractor

accounts

ProKarma, Inc. Accounts Receivable

09/07 - 06/10

. Full cycle Accounts Receivable including T&M, project, milestone and

sprint billing

. Strong, effective Collections from small and large corporations

. Post daily Cash Receipts and resolve issues immediately upon receipt

. Monitor and implement new Contracts and Statements of Work

. Customer set up and maintenance according to contract terms

. Support Accounts Payable, Web Timesheet Manager and Controller

Cronin Company Accounts Payable

10/06 - 9/07

. Prepared and posted a large volume of invoices for a growing flooring

company

. Matched invoices against purchase orders and batched invoices for

entry

. Maintained vendor accounts and added new vendors on a regular basis

. Reconciled weekly aging report to generated check runs

. Saved company money by taking advantage of discounts when offered

Vesta Corporation Revenue Assurance Specialist

01/05 - 10/06

. Provided exceptional Customer Service while processing orders via

telephone

. Effectively explained service information and product knowledge for

all company policies

. Resolved customer's issues and concerns

. Prevented fraud by working with Customers and financial institutions

. Exceeded performance standards and maintained expected monthly goals

Education

. Washington State University, B.A Accounting, minor Finance (in

progress)

. Clark College, AA degree in Business Administration Transfer to WSU

References available upon request

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