Customer Service Administrative Assistant
Resume:
Maria L. Castaneda
Sun City, CA 92586
*******@*****.***
A self motivated paralegal and administrative assistant who is Spanish bi lingual, with extensive experience in
music clearance. I have a proven record of saving money in music licensing, staying within budget, and
conducting detailed music and legal research. I am a detail oriented team player with a positive outlook, and an
ability to work independently on multiple tasks and projects.
WORK EXPERIENCE
RAPID GLOBAL BUSINESS SOLUTIONS INC. (contract position) March – May 2011
As an administrative assistant and Paralegal at RGBSI, I assisted a Business and Legal Affairs Department at
NBC UNIVERSAL in their direct to dvd production unit who hired and paid above the line talent in their projects
both “in development” and “in production”. I created flow charts for tracking payments, outstanding start up
payroll forms and agreements requiring execution. Responsible for reviewing agreements and maintenance of
compensation charts of monies due talent, I also kept track of sequel rights research of properties being
considered for production. Volunteered to assist office to file a huge document backlog, and created method of
organizing the filing by project and created shortcuts with minimal to no supervision.
AT&T (Customer Service Training) April – May 2009
Intensive customer service training
UNIVERSAL STUDIOS/NBC (contract positions) February 2008 – March 2009
Legal Records Management (April 2008 – March 2009)
Responsible for filing, document scanning, and proofreading of legal documents to ensure quality control
and completion of proper scanning.
Payroll Department (February 2008 – March 2008)
Manned heavy W-2 desk, taking phone calls, pulling W2s, mailing and faxing them to employees on multiple
payrolls, including actors and other talent.
MOTION PICTURE PENSION PLAN (contract) August 2007 – January 2008
Assisted in prep of pension packets for new pensioners, performed data entry by processing "change
of address" forms, and responsible for extensive filing.
UNIVERSAL STUDIOS/HOME ENTERTAINMENT LLC November 1998 – June 2007
Manager (June 2004 – June 2007)
Responsible for music and legal clearance of theatrical motion picture films, television products, direct-to-
videos, added value material, and new technology, for release on all platforms of home entertainment.
Successfully reduced music licensing costs by $90K. Read talent and above the line agreements to determine
distribution rights to exploit filmed product by means of video or new technologies, or to exploit in commercial
tie-ins, merchandising, or in advertising and trailers.
Paralegal (November 1998 – June 2004)
Cleared music for DVD added value material including trailers, featurettes, deleted scenes, blooper reels, etc. for
attachment to DVD as bonus content. Performed legal clearance of numerous films for first time release on DVD
in “foreign markets” to ensure distribution rights were in place in order to license out. Sent out hundreds of cross
promo letters to talent featured in film trailers seeking permission to use their images in trailer loops at trade
shows and in store promotionals.
MOTION PICTURE PENSIONPLAN March 1997 – December 1997
Administrative Secretary – Administrative Office
Attended monthly Board of Director meetings for purpose of taking shorthand notes, and transcribed for the
record. Primarily heard member appeals in regards to health claims or pension issues of entitlement.
UNIVERSAL STUDIOS July 1977 – December 1996
Administrative Assistant to VP Legal and Business Affairs – MCA TV International
Tracked and filed international license agreements for distribution of television product.
Assistant to Director of Business Affairs – MCA TV Entertainment
Executive Assistant to VP of Business Affairs – Universal Television
Executive Assistant – Home Video
Secretary – MCA Merchandising Corporation
Secretary – Secretarial Pool
EDUCATION
CALIFORNIA STATE UNIVERSITY, LOS ANGELES
B.A. Spanish
UNIVERSITY OF WEST L.A (A.B.A. Approved)
Paralegal Certificate – Corporations Specialization
LEGAL & SUPPORT STAFF TRAINING SEMINARS
• E filing in Federal Civil & Bankruptcy Courts
• MS Word Tips & Tricks
• Intro to Calendaring in State & Federal Courts
TECHNICAL SKILLS
Microsoft Windows XP Professional, MS Office, MS Word, MS Excel, “Smart” Label maker Programs, Lexis
Nexis, Mainframe Applications, Internet Research Skills, 80 wpm keyboard, Document Scanning; 100 wpm
shorthand, English – Spanish – some French
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